Verizon Authorized Retailer in Blacksburg, VA, Victra, strives to create the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers praise the store's helpful, patient, and friendly staff, who ensure a smooth and enjoyable experience, even on Sundays. The representatives, such as Mike, Vanessa, and Justin, are described as extremely honest, informative, and professional, guiding customers through the process with care and making stressful situations pleasant. Customers feel confident in their purchases and would recommend the store to others.
Even when it's down to a single staff, we got kind and generous help with a large fix. The manager did his best to serve us as well as prepare for those in line.
June 2026
The sales associate took time to answer my questions and informed me about many options open to me. He was courteous and knowledgeable and patient.
April 2026
Excellent experience. Vanessa Fleitz helped me on two separate occasions to help with account problems and getting me a great deal on a new phone and accessories.
