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“I had the most lovely experience getting my phone replaced/upgraded. Ivan P. was beyond helpful , patiently walking me through options and going above and beyond to check for possible savings and discounts. I could not recommend him or this experience highly enough.”
“We are new to Apple Watches but decided to get an awesome deal with the new phone / watch great price combo. Brandon Ramos helped hubby and me pick out the best of both. He was so kind and patient and helped us make the best deal without any pressure. He is just what you want in a sales person. We are very grateful and highly recommend the store and Brandon”
“I recently switched to Boost, but I was unable to use SMS or make phone calls which is super frustrating. After calling customer service, I was advised to visit a Boost store for further help.
When I arrived at the store, Ankur warmly welcomed me and took the time to fully understand my situation. He proactively suggested multiple solutions and even spoke with Boost customer service on my behalf to help identify the issue. In the end, it was Ankur who discovered the root cause of the problem, and with his guidance, my eSIM’s calling and messaging functions were successfully restored.
During the process, my phone was low on battery, and Ankur kindly brought me a charger and patiently waited while my phone completed a system update — which honestly took nearly an hour?Throughout the entire process, he remained incredibly patient and supportive until everything was fully resolved.
I truly appreciate Ankur’s professionalism, patience, and outstanding customer service. This was a great in-store experience, and I highly recommend this location!”
“We upgraded 2 phones the manager was nice and helped us understand our new phones and all the features been with them for over 10 years and I don't have any complaints. I will stay with cricket”
“Came by on a Saturday, despite them being really busy we were helped within a few minutes of coming in. Hard to find that at any phone store! Jay was so helpful and quick to get us taken care of. Other staff members were also very kind and welcoming. Great experience here every time we call or come by.”
“As a former US Cellular customer who had to switch to T-mobile the transition was awful not because of this location, the US cellular/ T-Mobil agent stores really did not know what they were doing. The store in C'burg managed to get everything right and save me money. They know their products and services well. Great staff and went out of their way to make the situation right.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My husband and I each needed new phones. We went to the Verizon store on University City Blvd in Blacksburg. Great experience! We are 78 and technology is oten a challenge for us. Vanessa was the primary person helping us. She was extremely knowledgeable and took us through each step until we were comfortable with decisions. We went back twice with questions and luckily she was there to answer our questions. Vanessa, thank you so much! You are wonderful”