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“We’re in the same business, so we know how easily some shops can take advantage of a tough situation — but these guys did the exact opposite. I sent my step father Steve to them for fuel system repairs, and they did an outstanding job. Truck was the dealer first and had it towed to Blue Ridge Truck & Auto. Crystal’s communication throughout the process was top-notch, and the pricing was fair and honest. They treated Steve with integrity and professionalism from start to finish. As a fellow shop owner, I truly appreciate the way they handled everything. Highly recommended. We would be honored to extend the common courtesy to them and their customers if they are ever in a tight spot in our area.”
“Michael Simons assisted my daughter in purchasing her first car and was very informative along the whole process. If you are in the market for a vehicle go visit him! Margie”
Open 24 hours
502 Rorer Ave SW, Roanoke
Towing
“These guys are awesome and fast! My mom recommended them to me. If I ever need any service in this field they’ll be the first I call for sure.Very cool trucks as well.- Wyatt S.Services: Car lockouts”
“It was a busy day for them, but Mitchell's towed my car as soon as they were able! ?The first towing company I called never showed up, even after confirming in advance.”
“On route to NC, I ran over something on 81 that sliced my tire. Stranded, waiting for AAA for over an hour, VDOT arrived, then contacted VSP and your Towing Co.
Immediately your Driver JASON arrived.
He immediately put us in the rollback and proceeded to take us to nearest Walmart for new tire. None in stock, from there to Firestone, none in stock, he graciously proceeded to Mr. Tire. Jason would not leave 2 senior ladies until he guaranteed a tire for us! We secured tire and install while he waited with us.
This young man was a Godsend to us. Being from Delaware, we had no idea what or where to get back on the road!
Kudos to your company for employing considerate people. Recommend Jason and your company 100%!
Thank you
Wanda Brand”
“Last night my van stalled on 419 in Roanoke. I drifted onto a side street but was blocking traffic. I had no power. It was raining. I have had AAA travel insurance for many years. I called for roadside assistance and also called Roanoke County police. The officer was very helpful. AAA estimated an extensive response time & said someone would call me back. No one did. The officer called Fat Boys tow service. They came in a reasonable time. Shane was the gentleman who was able to tow my van to nearby Firestone. He was also able to restore power enough for me to put the window up , secure the belongings I needed & lock it. Shane then waited for me to complete the info & drop the key & for my daughter to provide me a ride home. He was so very helpful and professional. Thank you to Shane, Fatboys service & Roanoke county police.BSF”
Open 24 hours
1830 Progress Dr SE, Roanoke
Towing
“Awesome service! My daughter had a tire blowout on Interstate 581 this morning. Their driver arrived promptly, loaded the car quickly, and delivered it to the tire shop for us. Great job from start to finish! Thank you!Service: Car towing”
“Hughes transport rescued me on I81 on my way to Tennessee and was on scene in less than 30 minutes to load my broken cargo trailer on to a flat bed to the shop. They fixed the wheel hub in one day and didn’t bend me over with the bill. I especially want to thank Mike the tow truck driver and the Hughes team for rescuing a retired Coast Guard guy and his wife in a dire situation!”
“The under shield of my car was ripped off so I brought it to Hughes. Within 15 minutes I had an estimate and it was very good. When the part came in I showed up at the appointment time and 20 minutes later it was as good as new.Service: Body & Trim”
“Good service and knowledgeable about vehicles. Had a timing belt and water pump replaced, work looked good and vehicle runs better but the cost was half of the dealerships. Quality parts were installed as well. Will be a return customer.”
“Needing a tow isn't a great experience. But if you need it, I highly recommend them. They were professional, knowledgeable and courteous. They were also the fastest time I was quoted around. I had to 40ft truck towed and I will keep them on speed dial in case I ever need them again. Wish they were in every town. They also made the pay process with a card very easy.”
“Dad & I have been bringing our work trucks to this place for decades. I’ll even come out of my way to come to this place driving all the way from Lynchburg. This is one of the few places I actually trust to do a good job & do it right”
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“The best place to get your vehicle Towing the best place to get your vehicle service. I highly recommend this people we’ve been Using them For years now and we have no complaint so we highly recommend everybody must go and visit them Jeff”