Once Upon a Child Midlothian is a popular store where families can buy and sell kids' clothing, shoes, toys, and equipment. They buy items in all seasons and sizes up to Youth 18/20, offering cash on the spot or discounts on purchases. Customers appreciate the good prices, with items about 70% off retail, and find the selection to be excellent. The staff is often praised for being professional, knowledgeable, and friendly, making shopping a pleasant experience. Many shoppers enjoy the helpful customer service, especially when staff assist in finding items or help with back-to-school shopping. The store maintains a clean and safe environment by following health guidelines. However, some customers have had negative experiences, such as long wait times when loading gift cards and disappointment over the amount received when selling clothes, as they feel the cash offered for name-brand items is low. Despite these issues, Once Upon a Child Midlothian remains a favorite spot for affordable kids’ clothing and toys, providing a friendly shopping environment for families.
Jacara was very friendly & displayed great customer service! Thank you young lady!
October 2024
Jacara, and all the staff, are warm, friendly, welcoming, and helpful. I get all my children’s clothes here, and it’s so nice to be able to sell what they have grown out of, and get store credit.
September 2024
Jacarah( think I spelled her name right) she's really sweet and attentive to the customers
