“The service today was awesome. One of the workers offered to help me take a large toy item to my car and helped me feel great about my purchase. Can't wait to go back!”
“Mechanicsville store is my favorite old navy. Customer service is great! I love when going to cashier to make purchases they let me know my points and how I can utilize them. Have never had any associate not do this which looks great upon management. Also always neat and orderly. The other stores look like a rummage sale. Thank you Mechanicsville keep up the great work!”
“This is a really solid old navy. I found a lot of stuff I wanted to try on. The fitting room attendant was the perfect amount of being attentive but also letting you do your own thing. Staff was friendly if asked and did greet you. I prefer to shop on my own so it's nice that unless you look confused they leave you to your own devices.”
“overall, it’s a really great store in a friendly nice employees. Very nice black man who works there who greets me every time I walk in, overall great store. only thing is that you guys advertise Wi-Fi on your doors but the Wi-Fi It doesn’t actually work. And it’s been like that from ever since I started going into the JCPenney for over a year now.”
“The staff at this location are the best retail staff I’ve ever worked with, especially Alejandro. He helped my fiancée and I select my suit for our wedding, making the process as streamlined and easy as possible, and was extremely friendly, attentive, knowledgeable through the whole process. I could not recommend this location more highly if you’re looking for a suit for a big occasion.”
“I hardly shop at Old Navy and came to pick up a clothing order for my lady. I did get a chance to walk the sales floor and it appeared more like an off-the-rack store and less like a clothing depot, referring to some visits in the past. I encountered the staff members who were all very polite and helpful.”
“For a second hand kids store, Clover is nice! It’s well organized, clean, and sell quality clothes and toys. Our daughter loves two pairs of shoes and our total bill came to $20. Service was helpful!”
“BEST CUSTOMER SERVICE! The sweetest staff and most adorable clothes, my kids are dressed in carters and Oshkosh all the time thanks to them! So glad to have this store close by. See you soon!”
“Great store. Everyone one is always so friendly and helpful.
And if your balling on a budget like me, the prices aren't crazy high either.”
“Lovely neighborhood boutique in Bon Air. I have gone in a few times since my son was born 6 months ago and always get the best suggestions from the sales ladies who are all very nice and personable. Really feels like a place where they will get to know you and your family for years to come.”
“I like coming here since it’s closer to where I live. Associates are friendly and very helpful. They even would look up items for me to see if it will be on sale or not which I find it very helpful so I can buy more Lilly lol.I will definitely be back and would recommend for other Lilly lovers to visit.”
“The best service I've had at a Richmond children's clothing boutique, hands down. Selection was adorable, and so many precious items! The attention from and knowledge of the saleswoman today made all the difference, 100%.Would happily return and buy all the clothes here instead of online.”
“Clean store and a good selection of cool stuff. The manager Star is a STAR! Patient, kind, hard working, knowledgeable and good energy! Incredible customer service despite it being very busy. Yall are lucky to have her. Def will be back. Thank you Star for your help!”
“I haven't been to a JCPenneys in years. I was at Chesterfield town center and had a lot of time to kill and a few dollars to spend; so I decided to see what Penney's had to offer me. I was so glad I stopped in, they carry forever 21 clothes and a lot were on sale for almost 90% off. I was able to stock up for summer and even get some fall items for dirt cheap. Adrienne the sales associate that works downstairs was amazing and so friendly. That woman is truly a treasure.”
“Went to jcpennys with my mom to look for an outfit for her. Walked by the makeup department just to look and met the most pleasurable women ever . She was friendly and kind. She asked me if I needed anything and I didnt really but I loved her personality so much . I said sure id love if you help me with some foundation. She color matched me perfectly. Took her time with no hesitation and made me feel better than ever. Not to mention she knew her stuff. She also made sure to say hello to everyone who walked in and by the makeup area. I will never go anywhere else to get makeup again as long as Kwanza is there. By far the best experience ive ever had with buying makeup . Thank you so much for your kind willing heart . Keep shining and giving your best work and heart warming personality. I normally dont write reviews but she deserves the shout out!”
“Jacara, and all the staff, are warm, friendly, welcoming, and helpful. I get all my children’s clothes here, and it’s so nice to be able to sell what they have grown out of, and get store credit.”