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“Very clean and secure facility. Breezeway makes it nice to unload and stay dry when it’s raining. Only complaint is the tight right turn from the security keypad. All in all a great storage facility for a reasonable price.”
“The facility that I keep my stuff at in Richmond Virginia has taken care of my storage and incredibly well the manager of the facility has been very responsive to any type of questions I have and it's help me out with lowering my bill seeing how I pay every month on time with no questions no late fees or nothing but to find out that extra storage company itself is trying to get the most out of me.. But the manager of the facility and the people that work there are just incredible I recommend this facility”
6AM - 10PM
3830 N Bailey Bridge Rd, Midlothian
Truck Rentals
“This facility is very well run. I had accidentally left my lock off of my unit and the manager, Steven, called me immediately the next morning. I spoke with him when I arrived. He was very professional and showed a great work ethic at his position.
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“Sondra was nothing less than phenomenal.
Outstanding service, listens and cares about the patriots needs and gives a lot of great advice and is a joy to work with.”
“This training was extremely useful and i highly recommend.... I was and is an inexperienced driver (1year) and i left the training feeling more knowledgeable and yet comfortable operating our forklift”
“David and the crew here are awesome. They were able to work me in the same day for an alignment on a lifted truck when other shops couldn’t. They spent the extra time to correct it when it was severely off. Gave me a first responder discount too!”
9AM - 5PM
6101 Midlothian Tpke, Richmond
Truck Rentals
“One of the top 3 professional, courteous, respectful places to conduct uhaul business at. Never had any issues with this location. In 5 years of using uhaul. I have never had any issues with this location. Uhaul equipment is always clean, up to par and ready.”
“No improving, everything was Fast and Efficient, I needed the truck one more day, easy to Extend. Unloading into both my Uhaul storage units was fast and efficient to organize for Movers to take one unit, and other Organizing for Downsizing.”
“We found the owner-operator to be fair with us. We did not encounter any serious issues. When one or two minor issues did arise, there was a quick response and resolution.”
“Great experience. Friendly, helpful employees got us into our rental van with minimal fuss. Van itself was great and really helped with our move. Definitely recommended.”
“Sabine was great from start to finish. Any questions I had she made sure that they were answered. She was very friendly, easy to work with, very helpful and I would definitely recommend this location.”
“The service was great the staff was very friendly and extremely helpful. The van was very clean and ran like a dream and it was very economical on gas to the point where I didn’t even have to fill it up upon return. If I ever need to rent one again I will be certain to rent from this location again!!”
“Team always takes good care of us and makes sure we are satisfied. Great group of teammates who go the extra mile when needed to ensure that customers come first. Thank you!”
“I’ve rented trucks from multiple locations around the Richmond area from Ryder and want to give a shout out to Harrison, Amanda and Jordan. They’re always extremely helpful when calling to set up my reservations and come grab the trucks. They go above and beyond to help get everything set up for our business. Thank you guys so much!!!”
“Truck’s ignition was so hard / tight, and with the small Key Head, it kind of required two hands to turn on the truck. But other than that overall experience was good with Facility, Truck and Facility Associates. I’ll recommend it to others.”
“Had a fantastic experience with this crew! Ty went above and beyond reaching out and meeting my needs. The 20' truck ran like a top! I was quite impressed, very, smooth, extremely well kept. Also had a storage container that was immaculate upon my arrival with a new lock and keys at my disposal.
I very much appreciate the attention to detail and the quick reactions as I had to change my plans a few times last minute, but nonetheless everything went smoothly. Could not have asked for a better experience! THANK YOU TY & CREW AT DUPONT UHAUL, YOU GUYS ARE THE BEST!!!???????
I WILL RETURN VERY SOON, NOT DONE YET!????”
“The customer service I received at this location was amazing. They were respectful, quick, and fully explained everything I needed to know and what to expect. I will, for as long as I am in the area, return to this location for my moving needs.”
“This was my first time in my 48 years that I have rented a Uhaul for anything and it was a great experience from start to finish! Super smooth rental process, fair pricing, and friendly staff. Thanks again for a job well done! :) - Billy Stephens”
“Special thanks to R. Jones. Great customer service skills, super friendly and knowledgeable. Truck was super clean and in perfect conditions.Penske is the best moving truck rental in the market.”
“I forgot her name but whoever I spoke with on the phone about editing my reservation was wonderful, professional, and super helpful. I'll prioritize this uhaul center over the others from here on out.”
“Andrew Deluca-Rios was really accommodating considering that I had tried 3 locations on the Mechanicsville Hanover side of town and could not find a furniture dolly. He let me use theirs at the Belt Blvd location. Hopefully Uhaul begins to have real time inventory tracking online so customers can make one trip to get what they need.”
“I am genuinely surprised to see this place with a less than 4/5 overall rating. The location is a bit hard to find because the Budget sign isn't on the building and it just looks like a gas station, but I have never had such good customer service from a rental company. Everyone was very nice and knowledgeable. We were even given a discount after realizing we booked too small of a moving truck. They upgraded us two sizes and didn't charge us for the upgrade. I highly recommend these guys.”
“Storage units were very clean all employees were very helpful.and accommodating if you have any issues they will gladly solve them.the managers were all top notch.”
“Great overall experience from check in to drop off. Very informative. Friendly. Easy location to get in and out of. The BP gas station was really easy to get in and out of, right down the road within a mile for refueling. Don't let the look of the place fool you, it was a great experience! I would definitely rent again. This wasn't my original rental location but I'm very happy with the service.”
“The company I drive for used them for Xtra trailer needs. An efficient company. Knowledgeable staff. In and out process was less than 20 minutes. Clean well maintained trailer for the job ahead. A very good experience using them.”
“Great rental experience. Staff was helpful and vehicle was nice. I worried about driving a moving van across states in traffic, but it was a surprisingly comfortable ride.”
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“First time doing a Uhaul and could not have been easier! Also, even though I had put for self checkin, the gentleman at the counter did it for me anyway and was extremely helpful. The return was extremely easy too. All around, this was a seamless process, and the pick up people took effort to make it that way.”