The UPS Store #2989 in Bon Air is a locally owned and operated business that offers a wide range of services including packing, shipping, printing, notary, shredding, and faxing. Located at the corner of Buford Rd and Forest Hill Ave, next to Jersey Mike's, it is known for its excellent customer service. Customers have praised the staff for their efficiency, particularly highlighting Jacob and Brooke for their friendly and quick service, even during busy times. Many appreciate the store's convenient hours for package drop-offs and the reliable handling of their shipments. Newcomers to the area have found this UPS Store to be a standout, noting the knowledgeable and courteous staff who make each visit enjoyable. Overall, The UPS Store #2989 is committed to meeting customer needs with a smile and ensures a positive experience for all.
Employees are very helpful, and transactions are fast and easy!
August 2025
I've never had an issue, but I rarely use any shipping places. I'm sure if you're a regular customer most anywhere then you're bound to have a problem. Over 25 years I have no issues.
July 2025
Jacob was awesome!! I walked in and there was a line to the door! I thought lord I’ll be here all day. WELL NOT WITH JACOB! He moved that line so fast I was in the store for less than 5mins and provided service with a smile. I will absolutely use this location for all my UPS needs !
