“Went in recently with some questions about upgrading my phone and the internet services they provide. I worked with Natalie and had a very pleasant experience. She was very good at making sure I understood all the tech jargon, as well as extremely helpful overall! Her positive attitude made the experience 10 out of 10. Will be back!”
“Husband and I visited the Gate City Hwy Bristol VA store yesterday and spoke with a young man by the name of Jeremiah he was so nice and helpful to two Senior Customers , he went out of his way to help us , he has restored our belief in true customer service once again. Verizon has a true ? in this young man!!”
“Thanks tim Kirk for helping us get our internet service working again. We all appreciate your hard work. Thanks for being respectful and getting the job done. Happy new year”