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“I recently rented a storage unit at Public Storage Burke, and I was blown away by the exceptional service provided by Tommie. From the moment I walked in, they greeted me with a warm smile and a positive attitude that immediately made me feel welcome.
The facility itself was clean, well-maintained, and easy to navigate, but it was Tommie who made the experience truly exceptional. I highly recommend this Public Storage location, and I can’t thank [Employee’s Name] enough for making my storage rental experience smooth and stress-free!
Thank you, Tommie, for your outstanding service!”
“Great experience with our move. They worked very efficiently and fast. Packing and loading went faster than expected due to the great teamwork and working atmosphere and very professional crews. Unloading was great as well considering they had to go to the third floor. Thank you for your hard work and taking care of our household goods through a cross country move!”
“Ble Sery, the store manager, at Extra Space Storage here in Lorton took really great.care of helping me out today. Really friendly and professional. The storage is well kept and in a quiet area, can only recommend.”
“Adi is fantastic and very helpful to find the right unit for my needs. Smooth process and great follow up. Easy access for movers. Great location and, for me, worth the extra cost for convenience and safety versus in industrial area.”
“The management has been friendly, professional and considerate in helping me make a good decision. The value of the rented space is reasonable, and the facilities are clean and safe. I highly recommend Mini-U Storage.”
“I like to mention about the man behind the counter MARCUS…. He is so kind and helpful I was very impressed about his service. Having experience renting a space and having help and service like what I had…….it was good feeling have someone helping me like Marcus did I really appreciated.
Thanks Marcus.”
“Manager goes above and beyond to ensure that everyone and everything is situated accordingly. Also is very detailed, kind, highly professional and exceptionally through with all that he does.”
9:30AM - 6PM
5765 General Washington Dr, Alexandria
Self Storage
“Cannot recommend this place enough. Management office is always friendly and willing to help, but genuinely. My partner and I had units here for a few years and enjoyed the easy access codes and how it’s pretty empty/there’s not many people around. I also can attest to the buildings security/rounds — I partially moved out of my unit and forgot to replace my lock and they called twice to make sure I wasn’t robbed.”
“I saw the sale for a 7x10 unit in McLean, VA. I went over to the office to get the key code and spoke to Mimi, the site manager. She was super helpful and even checked if maybe I needed a smaller unit instead. She wasn’t trying to push me to get a larger and more expensive unit. Her genuine kindness was awesome. When I reached my unit that is in the “older” building, it was well maintained. Elevators were in working condition and there are carts to help move your stuff to your unit! How awesome is that? I got a welcome card too which was very thoughtful. I highly recommend this facility because it shows the company maintains the location quite well. I highly recommend storing your belongings here. And, CubeSmart, give Mimi a raise! She is a great ambassador for your McLean location.”
“Easy to work with, convenient location. They were kind enough to reach out about discrepancies on my application and will give you the deal that works best for you. Since there are different in store and online promotions. If you apply online it does add a charge for the lock if you don’t have one so you don’t have to go get one but if you do have one they can refund the lock charge when you come in during there standard business hours and return the lock they provide.”
“I came in looking to see some unit sizes and Neadea graciously showed me the 5x10 units and explained to me how the rental process worked, I was able to make my decision to rent because of the extent Neadea went through, with a cheerful attitude!”
“This is not the 1st time im using this facility and the reason coming back on the same property is excellent customer service from Property manager Samina. A very warm welcoming environment and very well organized office. It was a hot day but she took her time to show explain and rent the unit which we really liked it. She offered us all related merchandise and help us to finish all rental. Thanks for all the help from Samina.”
“I purchased a small unit and the setup was really easy. I want to give recognition to Rob who helped me get everything straightened out when I used a personal lock. He got everything setup for me in record time. They provide an app but I really appreciate how it's still optional and I was able to be texted the gate code and access credentials without having to install another app on my phone.”
“I just want to recommend this storage as the employee Nena always goes above and beyond to help and support the customers. Thank you Nena for everything you do to make our experience enjoyable.”
“I want to express my sincere thanks to Monique for her exceptional assistance. She was incredibly helpful and kind while helping me locate my storage unit. Moving can be a stressful and challenging experience, but Monique made this part of the process smooth and easy. Her support truly made a difference, and I’m very grateful!”
“Mo, the property manager here made my move in easy! She was very knowledgeable about the space and gave me great suggestions. She's also clearly good at managing the facility.
This made me feel like my possessions would be well cared for there. Not all public storage locations are the same... the strong facility management here
makes this five stars for me.”
“Thank you Tra. I wouldn’t be renting if it wasn’t for her. She is very helpful, explained everything and even walked me to my unit. You need more people like her. I have two units at two facilities and she helped with both. I couldn’t ask for better customer service!”
“My experience at Public Storage was top-notch thanks to Marcus. He was knowledgeable, professional, and made the rental process simple and straightforward. He answered all my questions without rushing me and made sure I had everything I needed. Marcus clearly cares about his customers, and I’d definitely recommend this location because of him”
“The customer services from Ana is EXCELLENT super friendly and great at explaining everything you need to know about the units and what is best for you. She is a profesional & I will definitely recommend this location to my friends and family thanks to ANA !!”
“Have been taking care of by Singh for three years. He has offered outstanding service each and everytime!. He is prompt on all requests and has even assist me when I had an issue and was out-of-town. He has 10+ stars on my book!!! The facilities are also superb!!”
“From the moment I walked in, Roxanne was incredibly kind, professional, and genuinely helpful. I was dealing with a bit of a stressful situation, and Roxanne not only listened with patience but went above and beyond to make sure I was taken care of.
She walked me through everything step by step, offered helpful suggestions, and made sure I left with exactly what I needed. It wasn’t just her knowledge that stood out—it was her calm, caring attitude and the way she treated me like a real person, not just another customer.
In a world where good service can be hard to come by, Roxanne is a gem. Public Storage is lucky to have her. Thank you, Roxanne—you really made my day.”
“Clean and quiet. I don't worry about storing my extra stuff here. Tina is very responsive. This location is not temperature controlled if that is what you need, but the storage facilities are well kept.”
“I bought a storage unit today. Kelly made it very easy for me she stayed after hours to make sure that I was in my storage. I definitely recommend. Thank you Kelly!”
“Just wanted to call out Max who was very helpful, fun and courteous when I visited a couple weeks ago. He took me for a walk to see various units listed as on a Washington's Birthday sale. Then he was one of a couple folks who called back when I had some trouble with the website. We rented 3 units between 2 families as a result of my experience with Max. Good work, Max. Keep it up. You're a credit to your company.”
“Very good service, was very helpful the entire process of getting my unit, and even after when I lost my keys they were very helpful, access is easy once given your code and it’s also easy to find your unit 100% recommend thank you Extra Space Storage staff.”
“The gentleman named Marcus he help me with patient even do it was raining very hard he wen out with me and showed me the unit that made me feel blessed because I didn’t have time I had to pick up my kids from school very good customer service smiling happy I love wen I go to place and the representative make you feel comfortable I love it and every time I need storage I will come directly.??”
“I highly commend Yousif, for his excellent service. It’s a rare chance you can encounter such a very good employee that you can trust. He is an asset to your company.”
“I have had more than one unit at the Draper Drive CubeSmart In Fairfax over the past year. My experience has been very good overall. The manager and assistant manager have been a great help to me. I would store things here again for sure.”
“Was shown around by Brittney and Mia. I can not say enough about how helpful they were. they were able to walk me through everything and found me just what we needed. thank you all!”
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“To the support. Tra was her name. I called yesterday from overseas, active military to ask question about my military move next month and options for my furniture and boxes. I won't have to to move in my house, due to work but I feel comfortable now to use Extra Space Storage... This final move has be stressed, but her answers awarded me peace of mind. Thank you again! Military Veteran Support!!!!!”