Self Storage in Springfield, VA

“Samina was an absolute delight. She was patient, accommodating, and thorough. I did not feel rushed although I was late to our appointment. I give her service a 10/10.”

“Such an easy process to rent a storage unit. I was extremely satisfied. So different from the past where the process was extremely lengthy. And the facility is so clean and tidy. I feel safe with all the lights and security, especially in the evening.”

“I have now used this moving company twice within the past year, and I would absolutely use them again. I honestly wasn’t expecting to have to move again so soon, but when the time came, I was very glad to know I had a company I could trust.

The movers were phenomenal both times! Last year, I had Oscar, Dago, and Jose, and they did such a great job that I actually requested the same crew for my second move. This time, I had Jose, Alex, and David, and they were just as excellent. All three were extremely polite, efficient, professional, and careful with my belongings. I was with them throughout the entire moving process, and they listened to all of my questions and concerns and made sure I felt comfortable with how everything was being handled.

One of the biggest reasons I chose this company in the first place is because I have a large antique, glass-front China cabinet that belonged to my grandmother. It is extremely sentimental to me, and I was very concerned about the glass breaking during the move. Both times, the movers handled it with extreme care and took the necessary precautions to make sure it was transported safely. I truly appreciated how seriously they took my concerns about such an important piece.

The process of setting everything up was also very easy. I did have a slightly different experience with Yuriy, who handled the arrangements over the phone. He seemed somewhat impatient at times during our conversations. While he did his job and everything was arranged properly, I think he could benefit from brushing up on his customer service approach and being a little more mindful of the tone or mannerism that comes across over the phone. That said, I didn't take it personally, and I appreciated that he still made sure everything was taken care of.

Overall, I am extremely happy with this company. The actual moving crews have been outstanding, my belongings were treated with care, and the entire moving process went smoothly both times. Having movers I can trust with valuable and sentimental items means a lot to me.

I would use this company again in a heartbeat and would definitely recommend them to anyone looking for reliable, careful, and professional movers!”

“Very courteous staff and reasonable, transparent pricing. Joshua is friendly and informative, saving me money where possible. Elle is pleasant and helpful, too. J helped me tour drive,-up and temperature-controlled multilevel indoor options, answering every question I've had. I see no reason to go elsewhere.”

“I recently rented a space at this location and while I ultimately think that I will need to secure a different space to suit my needs, I couldn’t have had a better experience when I went in. Arif was extremely communicative and walked me through entry, and how to get to the unit, how to access lights and answered all my questions. Thank you so much because I have never rented a storage unit before and I had a very positive experience.”

“Excellent experience from start to finish. The entire team was professional, respectful, kind, and extremely helpful. I especially want to recognize the wonderful lady who helped me on Tuesday — she went above and beyond to make the process smooth, stress-free, and welcoming. Her professionalism, patience, and positive attitude truly stood out.

It’s clear that the employees here work very hard and genuinely care about customer satisfaction. Their dedication and outstanding customer service are exactly what keeps customers coming back to U-Haul repeatedly. Thank you all for your hard work and for providing such an amazing experience.”

“Dominick Simpson was our driver and he made the experience a great one. He maintained open communication and had a great crew with him on both ends. We greatly appreciated all the care he put into making this stressful experience more tolerable.”

“By far some of the friendliest and helpful staff duos I have ever met at a storage facility. The employees there have gone above beyond and I would rate them higher if I could.
Thank you.
Brian”

“I have rented a Space here for more than 2 years now. there are many businesses with their storage units here. there is a free forklift to use( they gave me free training ). The place is open 24/7. Heating in the winter. 2 high bays for 18 wheelers 2 mid size for standard bays, one ramp to enter the building. My neighbors run shipping businesses and some contractors. clean bathrooms. A conference room is available with a big screen TV. All of this is included in the price of the unit. And top it all, The manager, Mr William is a great guy always ready to respond and fix/sort issues. I see him out helping people, making updates to the building as well. parking during the working hours gets busy buy such is the nature of northern Virginia.”

“Crista at Self Storage Plus was absolutely amazing to work with. She went above and beyond to make the entire process smooth and stress-free. From the moment I walked in, she was incredibly helpful, accommodating, and genuinely kind. She took the time to answer all my questions, made sure I understood my options, and helped me find the best solution for my needs. It’s rare to come across someone so professional yet personable—she truly made a difference in my experience. I highly recommend working with Crista if you’re looking for excellent service!”