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“I went to this store for Black Friday with my son. I was immediately greeted and helped by this young lady she has curly hair very sweet I forget her name. She was beyond helpful and put together outfits for my son and even went above and beyond to help me find something for myself. I’ve been in the store before I believe she’s new but she knows exactly how to make the customer feel so welcomed and is knowledgeable. It’s a chaotic time during Black Friday but she made me feel like I was having such a personalized one on one experience while shopping! She is the perfect touch for the store and brings a new atmosphere to Grandeur. She was extremely caring and patient, I walked in thinking we were just looking around but after our interaction I left buying a lot of stuff that I know my son and myself love now. I will definitely be back to shop with her!”
“Great experience! I had one-to-one attention. They were highly knowledgeable and but also humble and listened to my preferences and needs. No pressure to buy extra things, and I could tell they enjoyed helping other runners find the right fitting shoe. Will definitely be back!”
“Luna is absolutely the best. She offers cleaning and polishing of many different kinds of shoes. Great customer service and I have purchased 3 pairs of shoes all of them feel like a tailored suit and have lasted for many years with lots wear and minimal maintenance. They all still look great. I just got another custom designed pair and have no worries about the quality of product”
“I have just moved to the area and was a bit lost without my local NB store or Fleet Feet. I had a great experience here with Jamie as the employee who helped. Highly recommend.”
“Jay was amazing, great vibe, very professional with great style and customer service. Very knowledgeable and helpful. Will definitely visit this location again.”
“Tyson Store is the best ask for Jason he’s theeeeee best hands down and he always have good taste in putting clothes together when I have a crazy color shoe he never let me down”
“Great customer service! The gentleman that helped me was so professional and knowledgeable. I asked him so many questions and he was so helpful and patient. Unfortunately, the power went out and I was unable to order my size. However, I will return in the future to support this business.”
“The staff is friendly and attentive.
But I personally don't go to western store to be helped. I just moved here from California, I've been ranching for years and the last thing I want to do is be around someone trying to get me a glass of water, asking a bunch of questions and being over the top friendly.
City folk, definitely a go for y'all who want to dress up as a cowboy. As a country boy, this is not the place.”
“Was walking around Fairoaks Mall and saw a bunch of pokemon boxes in the window so I went inside. Was the only customer at the time (close to closing time) but the employee was super attentive and welcoming. He sold me on a couple sealed pokemon boxes , whose prices actually beat a couple of the cards stores in the same mall.
Will definitely stop by again if im in the mall .”
“Great selection of goods and very attentive and friendly owners. Would highly recommend to anyone that’s looking for real cowboy boots, belts, hats and many more”
“Always great service! The staff will spend as much time as needed to find the right dance shoes. They have lots of inventory. If they don’t have your size or specific item, they’ll order it for you and have it shipped. My daughter and I have been coming here for years.”
“I had an outstanding experience getting fitted for ski boots, and I can’t recommend Teddy enough.
He was incredibly patient, knowledgeable, and made the whole process genuinely enjoyable. We went through five different boot options, and he took the time to explain the fit, feel, and trade-offs of each one without ever rushing the decision. His sense of humor made the experience even better, which you don’t always expect during something as technical as boot fitting.
I ultimately landed on a pair of Salomon boots, and they performed great on the mountain. I skied Snowshoe in March and had a fantastic time, no discomfort, no issues, just a solid, confident fit all day.
What really stood out was how much Teddy cared about getting it right, not just making a sale. That level of attention and expertise makes a huge difference.
I’ll definitely be back soon to get new skis and bindings mounted, and I’ll be going straight to Teddy for his advice again. If you’re looking for someone who knows their craft and makes the experience fun and stress-free, ask for Teddy.
Highly recommend.”
“Overall, wonderful experience. I went in looking to get two suits for work, and I walked out same day with two that were partially tailored. Demetrius was my stylist and did a great job, immediately knew what I was looking for commensurate to the occasion/function. He was very professional, polite, and knew his craft. I greatly appreciated his input and think he did a great job. Highly recommend.”
10AM - 9:30PM
11750 Fair Oaks Mall, Fairfax
Shoe Stores
“Came in to exchange some high tops to the skater version. Alex was friendly and kind, helped me find the right shoe for me! Thanks Alex! You have a cool Dr Pepper tattoo!”
“Went in today for the first time and was very impressed with the selection. Jocelyn was our sales associate and she was very kind, detailed, honest and helpful, and really elevated our regular shoe buying experience to a superior one. Would absolutely return based on this experience, really glad we stopped in and found a bunch of cool shoes!”
“I stopped to charge my car in the area and my kid was getting restless so I decided to walk around and stumbled upon this gem. I am headed to Tokyo and expect to walk a bunch and none of my shoes are good for a long walk so Rick was very welcoming and gave me a plethora of shoes to choose from after scanning my foot. I will come back this week for the onclouds as they were perfect for what I needed and will probably get the Hokas too for everyday wear.”
“The Boot Barns in the NOVA area, bring western wear to wear is not so chic. I have a good selection, and for the most part prices are reasonable for what you get. The staff is always friendly, and make others aware they do give military/vet discounts, I have a fairly decent loyalty program.”
“Theresa was so helpful. I was welcomed with a friendly greeting and immediately assisted with finding what I’d been looking for. She went above and beyond. I’ll definitely return to this location because of her service. Thank you, Theresa!”
“Awesome experience today! It was my very first visit and I picked a pair of sandals within the first five minutes.
Great sales guy!!! Very kind and he’s going to ship my new sandals to me; they didn’t have my size in brown for the Gabby.
I have a wide foot and have been searching for a pair of sandals for MONTHS! The last pair of amazingly comfortable sandals is a pair I purchased in Athens, Greece in 2013.
I’m so grateful and will be returning!!”
“(Translated by Google) There were not many sizes of many clothes. Everything else was super.(Original)No habían muchas tallas de muchas ropas. Todo lo demás estaba súper.”
“This is not going to be a review of the Red Wing brand or its products—I can do that on their website. This is a review of this specific Red Wing store location in Fairfax.
Nowadays, in many places, we are helped by salespeople with AirPods in their ears who are so focused on their smartphones that they barely notice we are there. Visiting Red Wing in Fairfax feels like stepping back into the good old days, when customer service was truly valued. It is not just about the standard of service or about being kind, polite, and friendly, but also about having real knowledge of the products being sold. At a time when many salespeople have little to no understanding of the products they sell, getting a thorough answer to every question you ask is something truly exceptional.
Thank you to the entire team for maintaining this amazing level of knowledge, commitment, and high standard of customer service over so many years.
I highly recommend visiting this particular Red Wing store in Fairfax.”
“Nordstrom rack is by far the most expensive out of all of the discount stores. But, if you go often enough you will find deals that smoke t.j Maxx, Burlington and Ross. Why they do have upscale clothes that usually carry upscale prices pay special attention to the clearance racks. That's actually the only place I shop in any of these stores. Imagine spending half the price of similar clothing items from Walmart or Costco but four times the quality.
June 7th update: I needed a summer suit and looking online was discouraging so I asked Chad GPT who sells a decent summer suit at a good price it mentioned j.Crew HNG I think it's called Macy's and Nordstrom. So I went to a j.Crew factory outlet and was blown away not by the quality or the selection by the insane prices that were literally breathtaking. $400 for a jacket at a outlet store is absolute insanity. So of course I did what I should have done in the first place and went to my local Nordstrom rack on Bear lakes parkway in Fairfax where not only did I get a fantastic lightweight tan suit but also a medium tan leather belt and a sporty pair of tan Cole haan sneaker/ sporty shoes. Now you're probably asking you probably spent a lot of money didn't you. That's where you would be wrong The Sue jacket was $120 the suit pants were $40 the leather belt was $20 and the Cole haan shoes were $109. To get a full-on legit sporty looking slim suit that looks amazing on me for under $400 is nuts! The kicker is the sleeves need to be adjusted ever so slightly. And because Nordstrom rack is literally the beast of all stores that is included for the low low price of $0. My tailor would have charged $90 and that's a lady actually she's a great lady next to the Goodwill on main Street and Fairfax but that's beside the point. And as a bonus while walking out my girlfriend's kid needed a pair of summer tennis shoes. Where else are you going to find sparkly vans tennis shoes for 11 freaking dollars!!! If I haven't said I loved Nordstrom rack enough let me say it yet again. I love Nordstrom rack. They did have a legit Armani sweater and an equally cool rag and bone sweater each for $100 which I was very tempted to snag on deep discount but I spend enough for today maybe they'll still be on that clearance rack in another couple of weeks”
“This was a very nice men’s clothing store. They had a wide selection. The staff was very attentive. Unfortunately they didn’t have shoes to fit my husband. In the beautiful Tyson’s Corner Mall.”
“Adequate warehouse shoe-seller. Prices only 10-15% higher than internet but you can’t try-before-buy on internet, can you? Took off one star for inadequate supply, variety of wide-width shoes.”
“great selection in every size available
clean and nice staff.
I order it online and picked it up at this location they had it ready and i ended up purchasing another pair of shoes while i was there!”
“Everyone was very friendly, helpful, knowledgeable, and professional with buying they quickly assisted me and helped with any additional questions that came up. I really appreciate this customer service from them . I would recommend this store to anyone in all of the DMV”
“I love this store! Anthem is a bit pricey, but most of their clothing is unique and great quality. I shopped on Saturday with a gift card I recovered. Carol was friendly, knowledgeable and very helpful when I asked her opinion. I highly recommend this store for their service and products.”
“I went in looking for my first pair of Red Wings, and walked out with a fresh pair of Iron Rangers. The staff were very friendly and knowledgable about the brand itself and each individual boot I looked at. Overall a great shopping experience.”
“Had such a great time experience at journeys. I came in just looking for a gift. Gerson was super helpful and made it easy to find exactly what I wanted and I even ended up grabbing a pair for myself too. He was friendly, chill, and really knew his stuff. one of the best customer service experiences I’ve had in a long time. Highly recommend stopping by and asking for Gerson!”
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“I just wanted to give a huge shout out to Bethany who helped me with multiple occasions in choosing a good pair of shoe for my dad's father's day gift. Thank you for your kindness!”