7289 Commerce St, Springfield VA 22150
“I bought a pair of Altra shoes that my podiatrist had recommended. The price at PR Run & Walk was only $1 more than Amazon - Whoop-de-doo! It was worth it as Raymond assured that I purchased the correct size. Other staff were also friendly and attentive. Since they did not have a size 8, Raymond had it delivered to my home. They arrived two days later. Very satisfied.”
6644 Loisdale Road, Springfield VA 22150
“This was a great experience. Had to exchange shoes that I never did wear as the width wasn't correct when I ordered online. Charlie the manager was super helpful to return these and purchase the correct width for me to be delivered to my home. Thank you for excellent customer service and being very helpful.”
6705 Springfield Mall Space 22060, Springfield VA 22150
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
6501 Springfield Mall, Springfield VA 22150
“Nordstrom Rack is awesome good mark downs on very nice clothes best deals Great customer service at the cashier checkout get that Nordstrom credit card for the best deals Women and Men we all love ❤️ to shop saving is always good.”
6837 Springfield Mall Center, Springfield VA 22150
“It was weird that they only have one shoe in the boxes, however they always ask you if you need help. They are quick to grab the other shoe and they have great prices. Great customer service.”
6412 Brandon Ave #265, Springfield VA 22150
“I can't say enough about the quality and professionalism of their work! I live on the west coast but will continue to send my shoes to Aram. The work is top notch at an amazing price with customer service unheard of nowadays!”
6701 Loisdale Rd D, Springfield VA 22150
“I want to give a huge thank you to this salesman (Jay) for his outstanding service and dedication. He helped me order a new pair of shoes and stayed on top of everything, even though the paperwork took more than two months to go through. Throughout the entire process, he was patient, professional, and kept me informed, never once making me feel rushed or forgotten. His commitment and follow-through truly went above and beyond, and it made a big difference. This is the kind of customer service that deserves recognition.”
6559 Springfield Mall, Springfield VA 22150
“Juan Blanco made my experience at Journeys outstanding. From the moment I walked in, he was friendly, knowledgeable, and genuinely wanted to help me find the right pair of shoes. He wasn’t pushy at all he listened to what I was looking for, gave great recommendations, and made the whole shopping experience easy and enjoyable. His customer service and professionalism really stood out, and it’s clear he cares about every customer who walks through the door. If you’re shopping at Journeys, I highly recommend asking for Juan Blanco. He’s an amazing salesperson who goes above and beyond to make sure you leave happy!”
6557 Springfield Mall, Springfield VA 22150
“Always find what I'm looking for, when I walk into this Kids footlocker. Their prices are great and Jasmine is always friendly, welcoming and helps me find what I'm looking for.”
6533 Springfield Mall, Springfield VA 22150
“Today I had a great experience at the Foot Locker at the Springfield Mall in Franconia, Virginia I was greeted with grace by all of the employees and they all had great customer service and all were very polite and helpful 10/ 10”
6500 Springfield Mall, Springfield VA 22150
“This location was the best I’ve been to over many years of purchasing LOFT products. A young woman named Bella was extremely helpful finding me specific styles and sizes. I will be returning shortly!”
6635 Springfield Mall, Springfield VA 22150
“I went to Finishline over the weekend and was greeted by everyone in the store. Everyone was super nice and I noticed that everyone that came through the door was greeted and helped. I found the shoes I wanted and was able to be in and out in good timing. I will be DEFINITELY returning! Great Team!!!”
6601 Springfield Mall, Springfield VA 22150
“Went in for a specific item, staff was helpful showing us the options and we were out the door in minutes. Today, tried sneakers on. Short wait, with all the families doing school shopping, though not bad.”
6771 Springfield Mall, Springfield VA 22150
“Mark and Meta (hopefully I spelt that right) are angels sent from heaven. I had lost my shopping bag with things valuable inside and I spent the entire last 30 minutes looking for it. They actually helped me look for my bag and Mark retrieved it from the front, mentioning another coworker had found it but I didn’t catch their name. 10/10 customer service, would come again! ??”
6500 Springfield Mall Unit 12039, Springfield VA 22150
“I had a great experience. I came in just before closing on a weekday to exchange something that was damaged. I asked questions and for help finding sizes and the cashier was responsive and helped go through back stock to look. I asked to try on some items and wasn’t rushed or reminded of the time. I ended up adding extra items to my exchange and then asked if the carried size 15 in Jordan’s at the register. The manager (Mikaela) didn’t just answer yes or no but actually remembered she had seen a size 15 in the latest drop and went back there to grab it. Keep in mind it already after 9pm. I asked to the same question at another dtlr location and the cashier just said “sometimes” and that was that. I tried on the shoes and bought them and really appreciated the effort. I only came for an exchange and left with two huge bags and a smile on my face. Customer service matters.”
6779 Springfield Mall, Springfield VA 22150
“Brought a pair of Nikes that were not right for my right foot. The team and Manager Jas didn’t give me a hard time. Instead, she allowed me to exchange them. All who assisted me were patient and allowed me to try on several different shoes until I found the proper fit. I appreciate them making this easy and not having to go through hoops! Thank you all!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
Read the post
