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“Went in today for the first time and was very impressed with the selection. Jocelyn was our sales associate and she was very kind, detailed, honest and helpful, and really elevated our regular shoe buying experience to a superior one. Would absolutely return based on this experience, really glad we stopped in and found a bunch of cool shoes!”
“Nordstrom Rack is awesome good mark downs on very nice clothes best deals Great customer service at the cashier checkout get that Nordstrom credit card for the best deals Women and Men we all love ❤️ to shop saving is always good.”
“Had such a great time experience at journeys. I came in just looking for a gift. Gerson was super helpful and made it easy to find exactly what I wanted and I even ended up grabbing a pair for myself too. He was friendly, chill, and really knew his stuff. one of the best customer service experiences I’ve had in a long time. Highly recommend stopping by and asking for Gerson!”
“It was weird that they only have one shoe in the boxes, however they always ask you if you need help. They are quick to grab the other shoe and they have great prices. Great customer service.”
“I want to give a huge thank you to this salesman (Jay) for his outstanding service and dedication. He helped me order a new pair of shoes and stayed on top of everything, even though the paperwork took more than two months to go through. Throughout the entire process, he was patient, professional, and kept me informed, never once making me feel rushed or forgotten. His commitment and follow-through truly went above and beyond, and it made a big difference. This is the kind of customer service that deserves recognition.”
“I can't say enough about the quality and professionalism of their work! I live on the west coast but will continue to send my shoes to Aram. The work is top notch at an amazing price with customer service unheard of nowadays!”
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
“The service here is unusually good. Very helpful and on point. I got asked by multiple people if I needed help.
The workout clothes are really attractive and varied. I had no idea! Its classic American sportswear on the trendy side but not stupidly so. Its well made, and theres a wide array of colors and options and brands.
NOTE: its not the most inclusive sizing (if youre above a 16 you wont find much) but its not all small stuff. The pricepoints are definitely higher than a walmart but so is the quailty. And you go to a real store, with real humans who appear to be glad to work there. Call it a win.”
“I stopped in for one pair of shoes and had such a great experience! Johnny helped me get exactly what I needed, and Jasmine rang me up. She was so sweet and friendly, and the whole checkout process was quick and smooth. Great customer service from start to finish!”
“Dee was absolutely AMAZING with customer service I had lil issue with my kid getting the wrong color shoes and they helped me resolve this issue with so much kindness”
“I went to Finishline over the weekend and was greeted by everyone in the store. Everyone was super nice and I noticed that everyone that came through the door was greeted and helped. I found the shoes I wanted and was able to be in and out in good timing. I will be DEFINITELY returning! Great Team!!!”
“Mark and Meta (hopefully I spelt that right) are angels sent from heaven. I had lost my shopping bag with things valuable inside and I spent the entire last 30 minutes looking for it. They actually helped me look for my bag and Mark retrieved it from the front, mentioning another coworker had found it but I didn’t catch their name. 10/10 customer service, would come again! ??”
“This location was the best I’ve been to over many years of purchasing LOFT products. A young woman named Bella was extremely helpful finding me specific styles and sizes. I will be returning shortly!”
“Brought a pair of Nikes that were not right for my right foot. The team and Manager Jas didn’t give me a hard time. Instead, she allowed me to exchange them. All who assisted me were patient and allowed me to try on several different shoes until I found the proper fit. I appreciate them making this easy and not having to go through hoops! Thank you all!”
“I had a great experience. I came in just before closing on a weekday to exchange something that was damaged. I asked questions and for help finding sizes and the cashier was responsive and helped go through back stock to look. I asked to try on some items and wasn’t rushed or reminded of the time. I ended up adding extra items to my exchange and then asked if the carried size 15 in Jordan’s at the register. The manager (Mikaela) didn’t just answer yes or no but actually remembered she had seen a size 15 in the latest drop and went back there to grab it. Keep in mind it already after 9pm. I asked to the same question at another dtlr location and the cashier just said “sometimes” and that was that. I tried on the shoes and bought them and really appreciated the effort. I only came for an exchange and left with two huge bags and a smile on my face. Customer service matters.”
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“I bought a pair of Altra shoes that my podiatrist had recommended. The price at PR Run & Walk was only $1 more than Amazon - Whoop-de-doo! It was worth it as Raymond assured that I purchased the correct size. Other staff were also friendly and attentive. Since they did not have a size 8, Raymond had it delivered to my home. They arrived two days later. Very satisfied.”