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8:30AM - 5PM
13478 Carrollton Blvd Unit A, Carrollton
Credit Unions
“My membership with Chartway has been nothing but exceptional. Their customer service is truly top-notch, especially because of Sarah Swanson.
Sarah assisted my husband and me with refinancing our vehicles, and she made the entire process smooth and stress-free. She was extremely informative, patient, and helpful in finding the best rates available for us. Because of her outstanding service, we ended up refinancing all three of our vehicles from Navy Federal Credit Union to Chartway Federal Credit Union.
Sarah consistently kept us updated and made sure all of our needs were addressed. It was a wonderful experience having her handle our loans. My husband and I now choose to work with her personally because she always provides superb, exceptional customer service.
Chartway is very fortunate to have Sarah on their team. Thank you, Sarah, for all that you do!”
“I was at the First Advantage FCU today on Mercury Blvd in Hampton, VA and was assisted by BanknTeller Tomas. What a fantastic personality he has and he was soooo helpful in fulfilling what I needed. What an outstanding young man he is and I applaud the Credit Union for hiring him!!! They should bless him with a raise!!!”
“I’ve been doing business with this branch for several years now and never once been disappointed. They are very polite and professional. Very competitive rates and I also appreciate that their tools for catching scams before money is taken out of the account is impressive. Thank you Bayport!”
9AM - 5:30PM
1013 University Blvd Suite #290, Suffolk
Credit Unions
“The manager (Joy) and the teller (Kylie) were EXCELLENT! They were able to answer all of my questions and they showed that they care about the customers. I love coming to this location!”
“Ms. Cook was very professional and had a great courtesy at all times. I felt very pleased with her attitude and motivation to help me with my concerns and how to make sure my business was taken care without any delays. She makes me feel secure and comfortable in my transaction. “KUDOS “”
“Mrs. Courtney Slade from the moment I sat down was such a blessing. She worked diligently to ensure she could help me with what I came in for. I’m so glad that I walked in and encountered her and I’m proud to be a member of Bayport CU. Thank you so much Mrs. Courtney.”
“Fantastic, kind staff. They've gone out of their way several times to help me out. Lines have never been long for me. Everything is clean. Oh, and a walk-up AND a drive up ATM outside. I've been to 3 different Bank of Americas and it was such a stark difference to this NFCU. Again, the tellers are great.”
“Very pleasant and professional staff. Nice location. The size of the business is perfect and spread out nice. Ask for Jasmine, she is an excellent account manager.”
8:30AM - 5PM
11742 Jefferson Ave, Newport News
Credit Unions
“Today I opened an account at Langley Bank, and Ciara Walker was the banker who assisted me. She was very knowledgeable, confident in her work, and handled everything in a highly professional manner. I truly appreciate her help and am very grateful for her excellent service.”
“I have been banking for so many years with the Virginia Educators Credit Union!! I love coming here for my banking, what seems for many many years, and, I would never want to change otherwise!! The personnel are just as friendly, they know the business and I just tell them what I want and they listen, get right to it!! I always look forward to the lovely smiles I am greeted with from my favorite gal, Marilyn. She is is very friendly snd always aims to please!!!Keep up the great work. Marilyn?!?”
“They are so helpful. Very patient and thorough. I like the rates on the accounts and how your options for money management are explained to you. The hours of operation work well for all shifts. I'm happy to be a member for over 20 years and will never bother with a bank again.”
“The Virginia Educators Credit Union staff is always so helpful, providing professional and courteous service. During early Covid days, when we needed car financing out of state, VECU was there, assisting us throughout the process by phone and online, promptly and efficiently.Thanks for all your support!”
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“I love my Langley Federal Credit Union experiences. They are my family. My favorites are Elaine, Erica, Joan, Gorgette and Alaina. They all have outstanding customer Service. Elaine is awesome and has helped me tremendously when my account has been compromised. Alaina hasbeen amazing when I need to access funds from my retirement account. When I walk in the door everyone welcomes me by name. I love those ladies and my Credit Union. Keep up the good work.”