Credit Unions in Suffolk, VA

“My membership with Chartway has been nothing but exceptional. Their customer service is truly top-notch, especially because of Sarah Swanson.

Sarah assisted my husband and me with refinancing our vehicles, and she made the entire process smooth and stress-free. She was extremely informative, patient, and helpful in finding the best rates available for us. Because of her outstanding service, we ended up refinancing all three of our vehicles from Navy Federal Credit Union to Chartway Federal Credit Union.

Sarah consistently kept us updated and made sure all of our needs were addressed. It was a wonderful experience having her handle our loans. My husband and I now choose to work with her personally because she always provides superb, exceptional customer service.

Chartway is very fortunate to have Sarah on their team. Thank you, Sarah, for all that you do!”

“The manager (Joy) and the teller (Kylie) were EXCELLENT! They were able to answer all of my questions and they showed that they care about the customers. I love coming to this location!”

“I had a great experience with chartway credit union they made me feel special and they took their time and walked me through on buying my first car I am a happy customer”

“Today I came into BayPort Credit Union and I met the branch Manor manager Miss Parker who presented to me customer service at an excellent level because of her customer service I agreed to open an account with BayPort Credit Union for a different purposes and she assured me that it was the right thing to do in the right place to be for that reason I am now a member of BayPort Credit Union I am thankful to have met her and she was you big help in my decision making she listened to my situation gave me guidance and Direction and allow me to have input which is very good when it comes to customer service thank you again Ms Parker and the staff of BayPort Credit Union in Suffolk Virginia North Main Street”

“I went in today on a Saturday with no appointment. If the customer service i received today is any indication of how I an valued as a member then I will NEVER need another financial institution. I was greeted by a receptionist who was very friendly. I waited about 3 to 4 minutes before I was greeted by an associate named Rose. We hit it off immediately. She was GREAT. Got everything done I needed to do in record time even with some computer issues. I hope everyone at this branch and throughout navy federal has the dedication to customer service as I received from rose today. My faith in customer service has been restored. ?”