I used to bank with Suntrust but things are not the same after the merger. There are lot of hidden fees and their employees are slow and not helpful. I don't know if a different location would be better but I rather look for a different company
May 2023
If I could give 0 I wish !! Not just the Service but the Bank it self too…
March 2023
Worst experience with call center they make me wait more than 1 hour on the call to talk with representative.. and after 1 hour I called from another number and guy was on call .. still waited for the other line on hold .. very worst response .. need to improve
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.