Safford Brown Mazda Chantilly offers a positive car buying experience with a friendly and knowledgeable team. Customers have praised several sales representatives, including Nick Shirley and Khalif, for their professionalism, patience, and dedication to helping buyers find the right vehicle without pressure. The finance staff, such as Jeffrie James and Golboo, have been commended for their attentive service, ensuring clients receive the packages they want without upselling. The dealership has also received favorable reviews for its service department, with technicians like Tyler providing detailed and honest maintenance updates through videos. Victoria, another service staff member, has been recognized for her ability to handle last-minute appointments with great patience. Overall, customers appreciate the smooth and comfortable process of purchasing vehicles, as well as the transparency and friendliness of the entire team. Many recommend Safford Brown Mazda Chantilly for anyone in search of a new or certified pre-owned vehicle, highlighting the excellent customer service throughout their experiences.
I had a great experience at Safford Mazda. Mr. Kwan was very professional, patient, and knowledgeable. He took the time to answer all oir questions and showed us several cars without any pressure. I really appreciated his honesty and friendly attitude. Highly recommend!
October 2025
Victoria @ service did a great job. She took care of last minute appointment and handled with great patience. Highly recommend
September 2025
Been eyeing a Mazda SUV. Test drove the cx50 hybrid but ended up purchasing the Mazda cx5 carbon edition with awesome red seats inside. Josh Cruz was super helpful in getting the deal done!