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9:30AM - 7:30PM
10750 Fairfax Blvd, Fairfax
Mobile Phone Accessories
“Huge shoutout to Moses at AT&T! He went above and beyond to help me and made sure I understood everything every step of the way. He was extremely patient, thorough, and genuinely cared about providing great service. It’s rare to find customer service this good these days. Thank you again, Moses!”
“Unbelievable Experience here entire team at the Fair Lakes location did an outstanding job of a fast high quality repair in record time. I was leaving for Vacation and they were able to take me in before close and still complete the job. Highly recommend this location for all your tech needs.”
“Had to unexpectedly buy a new phone when my own phone crashed and burned. We were greeted by Sahar immediately and she made the process of deciding on and purchasing a new phone very easy. I would highly recommend this AT&T location if you need a new phone or need help with your present phone!”
“I took my older Moto G Stylus (2020) phone in for a new battery. Arzo, the young manager, replaced the battery in under an hour with a genuine Motorola battery at a reasonable price. She was friendly, efficient, and professional. I will be recommending this business to others and will use them again.”
“I had the best experience at the Cricket in Stirling VA today. Cinthya and her colleague went above and beyond to help me select just the right iphone upgrade and then spent a great deal of time making sure my old phone was backed up before sending my information to the new phone. I felt very valued and respected. I highly recommend Cinthya and her team at Stirling. They run a very friendly, professional and efficient store. Several customers came to the store while I was there and everyone was treated with care and efficiency! Highly recommend!”
“We’ve had an excellent experience working with Network Strategies Ashburn. Their team is knowledgeable, professional, and always quick to respond whenever support is needed. They’ve provided reliable IT solutions that have greatly improved our daily operations.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“I originally tried to get a phone and set up a work plan through the Cricket website, but ran into an issue because the billing address on my credit card didn’t match the shipping address. So I ended up going into the Cricket Wireless store in Herndon instead.
I had no idea there was a location so close to me, and I’m really glad I stopped in. Sandra was awesome and made the whole experience incredibly easy. I walked out within 30 minutes with a brand new activated phone, a case, a charger, and my cell phone plan all set up.
Honestly, going into the store was easier than dealing with it online. Thumbs up across the board. Thank you, Sandra!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“The staff were incredibly helpful and knowledgeable. Carlos went above and beyond to answer all my questions and find the best plan for my needs. The service was efficient, and I left feeling confident in my purchase. I highly recommend it!”
“I want to thank Mike Gordy for providing excellent customer service to me on my new iPhone purchase. The transaction was seamless and he was very good at explaining everything to me about the updates to the phone. I highly recommend this Verizon store for your cellular phone needs.”
“We walked in to change my parent’s plans to our plans. Marcos was super patient, helpful and guided us to make the decisions that work best for each of them. Highly recommend the store and Marcos!”
“This store was a 10/10 . It was a great environment. They all were very informative & every person that was on the staff team spoke upon arrival. I would take the 1hr drive to come back just because of the service.”
“They have good customer service here. I recommend everybody from the Manassas area to come in there's a beautiful woman here that likes to help. Great with customer service
Francesca, check her out by your phone just from her”
“Jes the store manager was exceptional. We got a phone elsewhere and Jes had to correct their omissions.
She was very knowledgeable, professional and helpful. We would not have been able to function without her assistance. We should have come to this store and Jes from the beginning.”
“Micah is one of the most professional people I’ve ever had the pleasure of doing business with. I was seeking information about my current plan with at&t and after numerous hassles with the national customer service line, he was able to break down how everything works and helped me pick the right path forward with an upgrade. Great job Micah thank you.”
“My boyfriend and I wanted to just check out the location, considering switching from Verizon. Ended up leaving the store with two upgraded phones and a great plan, feeling confident in making the switch to AT&T. Loved having to work with CISCO, he answered all our questions and walked us through the process of keeping our data and phone numbers. Great experience at this location and friendly employees.”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“Rodrigo Garcia at the AT&T store in , Virginia was absolutely amazing throughout the entire process. He helped me set up our new contract and made transferring my phone line from Verizon incredibly smooth and stress-free.
He was patient, professional, knowledgeable, and took the time to answer all of my questions. Everything was handled quickly and efficiently, and I truly appreciated how helpful and kind he was during the whole experience.
Highly recommend working with Ricardo if you need assistance — excellent customer service from start to finish!”
“Yesterday I went to a couple of ATT stores. Nate was the manager, and Richard was the sales associate. Both were amazing. I do believe new computers would be great, as the handhelds had some issues paying. Richard, who sold me the phone, was more than courteous and helped answer every question.
Thank you again
David”
“Go see Kamran if you need anything done at Verizon. Usually going into phone stores is a massive headache, but he made it super easy. He didn't try to upsell me on a bunch of random stuff I didn't need and actually helped me figure out the best deal on my plan. Really patient, straightforward guy. Very good asset for Verizon.”
“Kimberlin is the person to go to she is so honest and so nice and very knowledgeable and helpful I had to give her five stars she did a great job she didn't just try to sell me something just to make money off of me she really tried to actually help me really made me feel like she actually cared and I'm just really grateful if they had a couple more stars I will put it thanks again Kimberlin..,?”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“Excellent service, very professional and friendly staff. The work was completed on time .I highly recommend them to anyone looking for quality and reliability services.”
“Recently went there with my family. Daniel over there was super helpful despite us coming in towards the end of the day. We couldn’t get all the things we went for done but he was very kind and funny as he helped us with what he could. Stellar service from him. In the past it’s been nothing but the same.”
“I went in on Friday to upgrade my phone. Jose helped me out with getting my new phone set up, getting everything from my old phone to my new phone, and looking at different plans. The process is intimidating to me, and Jose was so patient and thorough. He reminded me about accessories I would need for my phone, but wasn’t pushy about it. 5 Star customer service! I will return to this AT&T, and have recommended it to my family and friends.”
“Robert was amazing, He was very helpful and also ensured we smoothly transitioned to the new phone smoothly. Loved the customer support and will definitely refer for our friends.”
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“A fantastic shopping service experience from Neisha. Extremely knowledgeable and friendly, Neisha attended graciously to us, enabling us easily and conveniently purchase an Apple watch. Her personal touch was very refreshing customer service...thsnk you very Neisha.”