Cellular Sales, a local Verizon store located at 10950 Lee Hwy in Fairfax, offers a friendly and professional in-person wireless experience. Customers praise the knowledgeable and patient staff, including representatives like Mike, Bryant, Justin, and Zach, who take the time to explain options clearly and help with upgrading phones such as iPhones, Samsung Galaxy, and Motorola edge+. The team is known for their helpfulness, professionalism, and dedication to customer satisfaction. They assist with various needs, including choosing the right devices, plans, accessories, and resolving technical issues like WiFi setup. Many customers have had positive experiences, highlighting the staff's willingness to take their time and provide thorough guidance. The store is highly recommended for its excellent service and supportive team, making the process of upgrading and managing Verizon services smooth and stress-free. Customers can call to make appointments or visit the store in person for assistance.
I want to thank Mike Gordy for providing excellent customer service to me on my new iPhone purchase. The transaction was seamless and he was very good at explaining everything to me about the updates to the phone. I highly recommend this Verizon store for your cellular phone needs.
May 2026
I am moving to Verizon today. Bryan helps me so well. With great customer service. I decided to be Verizon costumer. He was very nice. Patient and professional through entire 3-4 hours. Highly recommended! .
May 2026
Mike at this Verizon was great. I upgraded phone & tablet and his patient help was outstanding. He even helped sync my new phone to my car. As an older customer, this was much appreciated!