“I took my older Moto G Stylus (2020) phone in for a new battery. Arzo, the young manager, replaced the battery in under an hour with a genuine Motorola battery at a reasonable price. She was friendly, efficient, and professional. I will be recommending this business to others and will use them again.”
9:30AM - 7:30PM
10750 Fairfax Boulevard, Fairfax
Mobile Phone Accessories
“Huge shoutout to Moses at AT&T! He went above and beyond to help me and made sure I understood everything every step of the way. He was extremely patient, thorough, and genuinely cared about providing great service. It’s rare to find customer service this good these days. Thank you again, Moses!”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“I'm Jono's wife & completely agree with everything in his review. Mike Gordy was fantastic! Professional, incredibly informed, and provided all the information needed to get me set up with my new phone. No pressure, no up-selling - just concise information presented clearly and in terms that my non-tech brain could understand. Highly recommend this store (and Mike) for any of your Verizon needs!”
“Went to get a new iPhone and Kalia helped me so much with features of different models . She also helped with changing plan to a newer one which saves money and has better standard features. She ported everything from my old phone to new one. She took time to work with me and was very pleasant and knowledgeable .”
“My boyfriend and I wanted to just check out the location, considering switching from Verizon. Ended up leaving the store with two upgraded phones and a great plan, feeling confident in making the switch to AT&T. Loved having to work with CISCO, he answered all our questions and walked us through the process of keeping our data and phone numbers. Great experience at this location and friendly employees.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“This was easily the best version experience I’ve had. The nice gentleman there was able to save me so much money as well as making it quick to get a new phone.Saved over $250! I really appreciate people like that who care!”
“The staff at AT&T at Fair Oaks Mall were incredibly helpful and able to answer all of my questions. Most importantly, they were the only store who could help me with the phone situation I had. Michael Rico, specifically, went above and beyond to help me address getting my account setup and answered all questions I had. His technical expertise and customer courtesy were top notch! Michael and the team at Fair Oaks AT&T are the people to go to if you have any issue with your account or phone. I highly recommend them and will only be going to this store in the future for help with my AT&T account.”
“Amazing customer service! The staff was super friendly and helpful. They fixed my PS5 at no additional cost, and everyone was incredibly nice throughout the entire process. Overall, a great experience, and I highly recommend this place!”