Ted Britt Ford of Chantilly is a premier new and used car dealership. Customers describe the whole buying process as smooth and effortless, with sales staff noted for being honest, knowledgeable, personable, and professional. They provide clear communication and recommend the right vehicle without feeling pushy, resulting in fair trade prices and great rates. The service department is outstanding and top-notch, standing firmly behind their warranty and service work. Specific service advisors deliver exceptional customer service with genuine kindness, clear communication, and patience, taking all the stress out of the process. They are professional, communicate well, and make customers feel taken care of from start to finish. This consistent, high-quality experience across both sales and service leads customers to highly recommend the dealership and state they would absolutely buy from there again.
Derek was great! Financing was smooth with Nelson! Love Ted Britt!
November 2025
Jay is an excellent customer service rep. Checked me in promptly and explained all services cheerfully. I definitely plan on returning to Ted Britt for my next service.
November 2025
Honest people. Whole buying process was smooth. I received fair trade price for my Jeep. Even and Anastasia did a great job!
