The Tile Shop, established in 1985, is dedicated to inspiring and helping customers realize their home decor ideas with high-quality tile products. With over 100 stores worldwide, it offers a wide selection of tiles made from materials like porcelain, glass, ceramic, travertine, and natural stones. Customers appreciate the knowledgeable and friendly staff, especially at the Chantilly location, where associates are praised for their professionalism and expertise. Many reviews highlight the staff’s patience and ability to assist clients in finding the perfect tiles for various projects, from bathrooms to kitchen remodels. One staff member, Gina Micciche, is highly recommended for her attentive listening and assistance in selecting shower tiles that match existing flooring and cabinets, helping to create beautiful, cohesive designs. Another staff member, Kerri Tyler, is praised for her personable approach and keen eye for design, providing valuable advice that led a customer to choose better tile options for a kitchen renovation. Overall, The Tile Shop is known for its extensive selection, knowledgeable staff, and personalized service, making it a trusted place for home improvement projects. Customers leave satisfied with their selections, often praising staff members for their patience, professionalism, and design expertise, which help turn their visions into reality.
Both Gigi and John have been outstanding in their help with selecting and purchasing tile for my kitchen. Extremely helpful and I highly recommend them both for their services when selecting tile from this location. Much thanks to them both
May 2026
We had a very positive experience with the Tile Shop in Chantilly VA when we had our shower remodeled. The staff was very helpful throughout. The had a good selection of colors and sizes We found a perfect tile match for the walls and floor in a Carrera marble pattern. Prices were reasonable.
March 2026
I truly loved the experience. The young lady who assisted me was very helpful, friendly, and always smiling. She has a wonderful way of making customers feel welcome and want to come back. I don’t remember her name, but she had orange hair.