The UPS Store in Chantilly is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The store is known for being efficient and helpful, working to keep lines moving. Customers describe the staff as friendly, kind, and prompt with helpful responses, especially if there is ever a problem with a shipment. The atmosphere is amazing, contributing to a positive experience. While generally reliable, there can be occasional issues with package delays and tracking updates. Overall, it is a go-to store where the staff provides great service with a good attitude.
had an issue with an employee who was extremely disrespectful & mr hal (owner) went above & beyond too correct it. please don’t let the reviews for a disgruntled bad manager stop you from coming here; mr hal is exceptional and informative. thank you!
March 2026
The guys working the counter are always sharp, knowledgeable and courteous. I love that atmosphere!
February 2026
Great service every time! Friendly staff, quick help, and easy returns and shipping. Always a smooth experience — highly recommend!
