The UPS Store #1697 in Fairfax is known for its friendly and professional service. Customers appreciate the store’s efficient handling of packing, shipping, printing, and document services, including notarization, shredding, and faxing. The staff, especially Ali, is praised for being patient, helpful, and going above and beyond to assist customers, even during busy times. Many reviews highlight the quick turnaround on orders, with staff ensuring accuracy and meeting urgent deadlines. The store also offers a mailbox service for mail and packages. Customers feel confident in the knowledgeable staff’s ability to handle critical documents and shipments, often mentioning their willingness to double-check and ensure everything is correct. Overall, the store provides a helpful, caring, and professional experience, making it a trusted location for shipping, printing, and document needs in Fairfax.
Patrick was extremely helpful when I mailed several items, including a wood cross with 100 year old wood. He doubled-wrapped everything for me. He was easy to work with and suggested several mailing options. I highly recommended this store and working with Patrick
May 2026
The guy working here is very good at multitasking. I specifically only come to this ups store even though I live closer to another ups store.
May 2026
The man helping me was super nice, the little boy was rude and walked off as I was trying to be to get help. If you don’t want to work don’t come to work but it was super weird for him to just walk off as while he was helping me
