Towing in Chantilly, VA

“After an embarrassing encounter with a concrete wall in a parking garage, I found myself traipsing around Chantilly, gathering quotes to fix my blunder, out-of-pocket. The first two quotes I received were $1800 and $3900 (what?! why?! how, Carstar?!!!). Feeling confused and defeated, I decided to pull into Sam Auto Body… the reviews were fabulous, after all. Immediately, Mo at the front desk put me at ease, did a quick quote ($1300), answered all my questions about why the quotes were so incredibly different between the three shops for the same work, and was just generally incredibly patient with this middle-aged spaz. He got my car in the very next afternoon and I had it back not even a full two days later! She looks gorgeous and when I went to pick her up, she had been completely washed and shined! I highly recommend this shop! Mo made it a wonderful, much less stressful experience. I’ve already told my MIL we’re taking her van there, because, well, my husband has always said his mother and I are too much alike and, behold, she made the same exact parking garage blunder! Go, you won’t be disappointed!”

“I recommend that place to anybody. Good atmosphere, friendly service.
Reasonable prices.
Better than tie your and battery. They always try to sell you things.
And half of them don't know what they're doing this place, they know what they're doing”

“I have been using their services for 2 years for state inspection and emission inspection. I am satisfied with the work, everything is done on time and with high quality, I recommend.”

“Honestly was so shocked of how good of an experience this was. It's never fun dealing with insurance and an accident but they really did take care of everything.

The receptionist lady was so patient and understanding. She was extremely helpful and even helped arrange for me to get an Enterprise rental when Hertz failed to pick me up. She was seriously the best customer service I've had in a very long time.

Ed Q. was super helpful in providing me status updates via email and whenever I had a question, he responded quickly.

Upon receiving my vehicle, I noticed the bottom trim was not fully assembled and they apologized, took care of it in the moment, and then all was good. Other great things: they cleaned my car interior and even buffed out a mark that was not relevant to the damage area too. So yes they went above and beyond.

If you have State Farm and are debating on a collision shop, I highly recommend this place -- it was out-of-the-way for me compared to other shops but this was the best experience starting with the phone call to them to ask them questions.”

“First time customer. I had a light scratch and minor dent on my rear quarter panel and my Honda dealer recommended I visit CARSTAR Chantilly Auto Body. Joe Mota was my service Rep and he provided a thorough assessment, including repair options ranging from low-cost cosmetic changes to a full rear panel replacement. He let me decide with zero pressure. Joe also cleaned the scratch and it looked 100% better when I left the shop. I really appreciated his honesty, professional guidance and customer service.”

“I've been in the auto business for 20+ years. I've encountered a lot of towing companies. Charlie was very professional, helpful and friendly with the customer he had. The customer had nothing but great things to say about Charlie and he had been broken down, waiting for over 3 hours. Charlie definitely exceeded the customer's expectations.”

“This vet was great! Took me as a last minute booking & spent so much time explaining my dog's options. The front desk staff, the vets assistant and the dr were all wonderful! Can't say enough good things about their service.”

“I have worked with them for months and they have been responsive to our needs as a apartment complex. They are respectful and understanding.

Would highly recommend if they are in your area.”