8AM - 5:30PM
25284 Pleasant Valley Rd STE 108, Chantilly
Body Shops
“I owe them my life! I was told by many companies they couldn’t do the job but Elizabeth/oscar and the rest of the team made my car back to normal. Couldn’t be happier with them!!!”
“After an embarrassing encounter with a concrete wall in a parking garage, I found myself traipsing around Chantilly, gathering quotes to fix my blunder, out-of-pocket. The first two quotes I received were $1800 and $3900 (what?! why?! how, Carstar?!!!). Feeling confused and defeated, I decided to pull into Sam Auto Body… the reviews were fabulous, after all. Immediately, Mo at the front desk put me at ease, did a quick quote ($1300), answered all my questions about why the quotes were so incredibly different between the three shops for the same work, and was just generally incredibly patient with this middle-aged spaz. He got my car in the very next afternoon and I had it back not even a full two days later! She looks gorgeous and when I went to pick her up, she had been completely washed and shined! I highly recommend this shop! Mo made it a wonderful, much less stressful experience. I’ve already told my MIL we’re taking her van there, because, well, my husband has always said his mother and I are too much alike and, behold, she made the same exact parking garage blunder! Go, you won’t be disappointed!”
7:30AM - 5:30PM
14150 Willard Rd, Chantilly
Body Shops
“James and his team are brilliant ! Professional, care about what they do - and keep you fully updated on all the repairs. When I picked up my car it was amazing - it was sparkling ! It drives so well! I was highly recommended to use Caliber, and I’m glad I listened - I would 100% recommend James and Caliber Collision”
“I had my car repaired through my insurance, and the insurance company recommended this shop. Zack was handling my repair.
The first time, they completed the work on time. However, when I picked up my car, I noticed that one part was missing. Zack told me they would order the part and install it within three days, but I never received a call.
Later, I also realized that some of the repair work had not been done properly. When I returned to the shop, Zack acknowledged the issue and said they would fix it at no additional cost because it was their mistake.
The most frustrating part has been the lack of communication. I have had to follow up multiple times, and they never call with updates. Instead, I have to keep visiting the shop in person. It’s now been almost two months since the original repair. Every time I go, I’m told, “We’ll complete it next week,” but I still haven’t received a call or had the remaining issues fixed.
Unfortunately, my experience has been disappointing. While they finished the initial repair on time, the poor communication, repeated delays, and failure to complete the job properly have made the entire process very frustrating.
Updating my previous review: Manager Johnny reached out to help me and resolved my issue as quickly as possible. He understood the problem and fixed it the same day. I really appreciate his professionalism and excellent customer service. Because of the way he handled everything, I’m happy to update my review from 1 star to 5 stars. Thank you, Johnny!”
“I’ve been here a couple of times now because of an accident I have had as well as family/friends themselves, and we have all had great experiences coming here. The service is really great and I have never felt like I’m being ripped off. Most importantly, the work they’ve done has been great.
I remember specifically with my brother’s car, we were worried he would have to get a full rear bumper replacement and sensor recalibration, but we were able to avoid that because of Marco’s work.”
7:30AM - 5:30PM
14000 Willard Rd, Chantilly
Body Shops
“Caliber Collision provides the BEST body and paint repair in the USA. Upon my intense, close inspection after repair and paint I can see no evidence that my car had any work done. (That's exactly how it should be!) The paint (black metallic) was as good or better than the factory original.
The staff was friendly and completely professional. My car was given back to me much cleaner than when I dropped it off. Regular updates were provided to me regarding the expected finish time. They coordinated with the insurance company and Enterprise Rental Car so that the experience was totally stress free.
They even provide FREE popcorn!
Caliber and the staff do it all RIGHT.”
“I went on Saturday around noon for an estimate on an exhaust leak. I did have to wait a few minutes because he had to juggle several cars (and the owner of one that was in the way showed up and took delivery) to make room on a lift.
The great news was that it is just a gasket between two sections of pipe. Even though it was such a small job, he offered to take care of it right away if I wanted to go get the part! Instead, I decided to schedule time later to take care of some optional work rather than do such a small job and still need to come back later.
He seems very knowledgeable, works on many different brands of cars, and obviously is honest, recommending just a gasket instead of major pieces of the exhaust. I intend to keep going to him.”
“Z has worked on multiple vehicles for my family. Each time we have an amazing experience. His expertise in his field along with his kind demeanor are above the rest. I would recommend Z's auto body to anyone!”
7:30AM - 6PM
25440 Pleasant Valley Rd, Chantilly
Body Shops
“The team at Moore Cadillac was great to work with. Calvin, Wendy, Chris, and team communicated clear expectations and delivered on exactly what we needed with our vehicle. Thank you!”
“Honestly was so shocked of how good of an experience this was. It's never fun dealing with insurance and an accident but they really did take care of everything.
The receptionist lady was so patient and understanding. She was extremely helpful and even helped arrange for me to get an Enterprise rental when Hertz failed to pick me up. She was seriously the best customer service I've had in a very long time.
Ed Q. was super helpful in providing me status updates via email and whenever I had a question, he responded quickly.
Upon receiving my vehicle, I noticed the bottom trim was not fully assembled and they apologized, took care of it in the moment, and then all was good. Other great things: they cleaned my car interior and even buffed out a mark that was not relevant to the damage area too. So yes they went above and beyond.
If you have State Farm and are debating on a collision shop, I highly recommend this place -- it was out-of-the-way for me compared to other shops but this was the best experience starting with the phone call to them to ask them questions.”
“Moore Cadillac is the best in class of any auto dealership. I have been doing business with them for 20 years, and the level of customer service is second to none. They are responsive, they don't play games when you are purchasing a vehicle. The service department is excellent. We have worked with Tamim on 2 purchases and he is great to work with.”
“First time customer. I had a light scratch and minor dent on my rear quarter panel and my Honda dealer recommended I visit CARSTAR Chantilly Auto Body. Joe Mota was my service Rep and he provided a thorough assessment, including repair options ranging from low-cost cosmetic changes to a full rear panel replacement. He let me decide with zero pressure. Joe also cleaned the scratch and it looked 100% better when I left the shop. I really appreciated his honesty, professional guidance and customer service.”
“Awesome dealership Amazing staff!!! Derrick made my experience great & would highly recommend him…can’t thank him enough for my new Range Rover sport I love it!!!”
“This is my second time coming back to Skyline. My car had a pretty bad door ding that was complicated to fix but Skyline took care of it. It looked as good as new!”