Brown Collision Center is a highly regarded auto body repair shop located in Charlottesville, VA. Customers consistently praise the center's excellent workmanship, fast service, and professional staff. The technicians have the knowledge and experience to get the job done right the first time, backed by a lifetime warranty. Customers report being impressed with the center's ability to restore vehicles to their pre-accident condition, often making it look as if the damage never occurred. The service is described as efficient, with some minor communication issues regarding updates, but ultimately leading to satisfied customers. The staff is commended for their friendly and helpful attitude, going above and beyond to ensure a positive experience. Overall, Brown Collision Center is a reliable choice for collision repair, auto glass repair/replacement, and wheel repair, providing high-quality service and customer satisfaction.
Excellent workmanship, faster than advertised service. Somewhat unclear on their routines, and lacking weekend/after hours pickup.
March 2025
They fixed up my car as if it never happened. They were incredible and relative to the amount of work, I got it back pretty quickly. I couldn't recommend Brown Collision more. Thank you!!!
December 2024
Had a few issues with them calling with updates. Had to call myself to get updates. And the first time they made my brand new car look worse than it did when we took it in to get some scratches fixed. They did take it back and fix it correctly so everyone was happy in the end.
