Brown Collision Center in Charlottesville, VA, is a highly regarded auto body repair shop focused on providing exceptional customer service and quality workmanship. With a team of qualified technicians, they offer a range of services, including collision repair, auto glass repair/replacement, and wheel repair. Customers have consistently praised the center's excellent workmanship, with one reviewer noting that their car was repaired "as if it never happened." The service is often faster than advertised, and the team is described as "super professional." While there have been a few instances of unclear communication and initial dissatisfaction, the center has demonstrated a commitment to resolving any issues and ensuring customer satisfaction. Overall, Brown Collision Center is a trusted choice for auto body repair, with a reputation for high-quality work, efficient service, and a customer-centric approach. Customers have expressed their appreciation for the center's dedication to meeting their expectations and the positive attitudes of the staff.
Excellent workmanship, faster than advertised service. Somewhat unclear on their routines, and lacking weekend/after hours pickup.
March 2025
They fixed up my car as if it never happened. They were incredible and relative to the amount of work, I got it back pretty quickly. I couldn't recommend Brown Collision more. Thank you!!!
December 2024
Had a few issues with them calling with updates. Had to call myself to get updates. And the first time they made my brand new car look worse than it did when we took it in to get some scratches fixed. They did take it back and fix it correctly so everyone was happy in the end.
