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“After a horrible experience elsewhere, Michael at this location restored my faith in Verizon. He was efficient, knowledgeable, and kind. For anything I need in the future I will be coming to this location.”
“Waiting time was a little long but it’s to be expected at certain times. Shout out to team member Mohamed. He was quick and knowledgeable. He solved our problem almost instantly.”
“Needed a fix for transferring data to a new phone from a phone with a broken screen. Rob was awesome and took care of things quickly! Super knowledgeable and helpful!!”
“The gentlemen who helped us were great! They fixed my sister’s phone with little to no issues, and she hasn’t had any problems since. Super professional and understanding workers, even in a time crunch, they got it done!”
“Tings customer service has surpassed any and all experiences having to deal with any technical issues interrupting our lives. Ting is always responsive, available and patient. I love the customer service peeps and I always learn something; a valuable tool in protecting our own lives and activities while being a Ting customer!”
“The girls who work here are extremely kind and helpful. They were super sweet and patient. It made my day that much better. Just a wonderful experience overall. Thank you guys again for the umbrella!”
“Phillip and crew are genuinely helpful and great guys. During the most recent outage for service (while replacing my phone) I watched them explain and handle the situation with great concern for their customers. I got my phone and deals applied from their handiwork and greatly appreciated their attention to me and other customers simultaneously. Good folks!”
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“Our son lost his phone in the Rivanna on a tubing trip. This store was so helpful, especially Jennifer who helped us not only secure a new phone but a great deal! Really appreciate everything they did to help us out.”