Xfinity Store by Comcast

Internet Service Providers
Hours: The Xfinity Store in Charlottesville, VA, at 3912 Lenox Avenue offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments, pick up, or exchange equipment easily at this location. Many reviews highlight the excellent customer service provided by staff members, particularly praising Rob Morris for his knowledge, professionalism, and willingness to go above and beyond. Rob is recognized as a valuable asset to the community, capable of resolving issues quickly and effectively, often when online or phone support falls short. Customers appreciate how visiting the store is quicker and smoother than trying to resolve problems via the website or customer service calls. The staff's honesty and professionalism leave a positive impression, especially when dealing with complex issues like plan upgrades, bundling services, or troubleshooting auto-pay problems. Customers feel valued, noting that representatives like Rob are attentive, friendly, and willing to stay late or follow up to ensure satisfaction. Even in busy times, the store staff maintain a friendly and helpful attitude, making the experience pleasant and efficient. Overall, the store provides reliable service, helpful guidance, and a positive environment for resolving technical or billing concerns, making it a preferred choice over phone support for many customers.

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1. Charlottesville, Virginia