DoubleTree by Hilton Hotel Charlottesville offers a comfortable and convenient stay for guests attending local events or seeking a relaxing getaway. The hotel features large, airy rooms with plenty of natural light, comfortable beds, and efficient air conditioning. Many guests appreciate the friendly and helpful staff, with some mentioning exceptional service from specific employees. The hotel’s pool area is described as beautiful and enjoyable, making it a favorite feature for visitors. Additionally, there is a small market on-site that offers snacks, drinks, and alcohol, providing convenience for guests using their food and beverage credits. However, some reviews mention areas for improvement. A few guests were disappointed with the cleanliness of bathrooms and the condition of the shower. One guest experienced missing basic necessities like toilet paper upon check-in and had to wait for staff to bring supplies. Parking can be tight during busy times, and some rooms may have outdated features or minor issues such as leaks or mold concerns. Service at the front desk has been described as mixed, with some guests feeling staff could be more attentive. Overall, the hotel is seen as a solid choice for attending concerts or short stays, with friendly staff and a pleasant pool area, but might not be ideal for longer trips or those seeking a more modern experience.
Last night, the gentleman working night shift was professional,patient,and truly a great person. Faced with many challenges. Medical emergency, customers, and our door lock broke. Handled everything with grace. Great hotel
July 2025
Rooms are nice and big. Beds are firm. Pillows could be a little firmer. Ac gets cold. Shower is a little outdated but the rest of the room is newer. The ac unit in my room did have a confiscation leak which if left unattended could lead to a mold issue. Overall good spot.
June 2025
Rooms were very spacious and clean. Only stayed one night, but it was nice.