Ting Internet provides reliable high-speed fiber-optic internet with speeds up to 2 gigabits per second in Charlottesville and Albemarle County. The service is incredibly fast and very reliable, with customers reporting no problems or downtime. It supports seamless entertainment and productivity for residents and offers solutions for businesses. Customer service is consistently highlighted as excellent, award-winning, helpful, efficient, live, and responsive from a local team. The experience is described as more satisfying than larger corporate providers. Ting features flat-rate pricing with no contracts, hidden fees, surprising charges, or upselling. While some note it can be more pricey, customers find it worth it due to the reliable service and high customer satisfaction.
Tings customer service has surpassed any and all experiences having to deal with any technical issues interrupting our lives. Ting is always responsive, available and patient. I love the customer service peeps and I always learn something; a valuable tool in protecting our own lives and activities while being a Ting customer!
June 2023
Best internet in Cville, wish they would serve Brookwood though. Come on guys!!!
January 2023
Great internet provider and excellent customer service. Much much better than Xfinity or AT&T that I both had in the past and was unhappy with both service and customer support .
