“Went into store to get a small bug fixed on my phone, and I easily got help without any wait time! Staff were very nice and respectful, and walked me through the process in a timely manner. Highly recommend!”
“My husband and I went into this location the other day to inquire about bundling our cell phone (Verizon) with our internet (Xfinity). While we were waiting for our name to be called, I was mentally prepping for the typical runaround that usually comes when dealing with internet, phone companies, etc., but when Rob Morris called my name, he instantly changed my view. There was no back and forth or haggling, but just honesty and professionalism. He got us everything we needed, and then some, all while staying under our budget. Rob is awesome and if you're able to connect with him, you're in luck!”
8AM - 8PM
300 E Main St Unit #310, Charlottesville“Tings customer service has surpassed any and all experiences having to deal with any technical issues interrupting our lives. Ting is always responsive, available and patient. I love the customer service peeps and I always learn something; a valuable tool in protecting our own lives and activities while being a Ting customer!”
“Great customer service. Alyssa is great. My phone was shut down for 2 days. I came to T-Mobile, and Alyssa fixed it. Saved me to buy a new phone.Thanks for helping.”
“As soon as I walked into the store, Andrew greeted us with a smile. I had my mind set on upgrading to the iPhone 15 and Andrew assisted me with making that happen! Thank you Andrew for being professional and very personable! Very satisfied with how everything went. 10/10!”
“The girls who work here are extremely kind and helpful. They were super sweet and patient. It made my day that much better. Just a wonderful experience overall. Thank you guys again for the umbrella!”
“Andrew was amazing during my visit. Me and my husband had a tons of questions since this is the first time that we are getting a phone from the US. Andrew was able to answer all my questions and make really good suggestions, he seems like an honest good employee with excellent customer service skills.Lindsay was also really great and really helpful.”
7AM - 10PM
2778 Hydraulic Rd, Charlottesville
“This experience is what you want in purchasing/fixing/finding your next phone or device.Seth is so knowledgeable…he deserves to be promoted….he is dedicated and indispensable…hard to find that combination….JAA”