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“Needed to upgrade my old phone and needed everything transferred over— Jonathon was incredibly patient and helpful— made sure I knew how to do some of the basic functions on the new phone and even helped me figure out how to connect it with my car. Outstanding service. Highly recommend.”
“This is the only T-Mobile in my area. The people are always helpful and I’ve never had to wait. The guy that helped me didn’t really make small talk, he just stuck to his job which is fine in my eyes. I had to come back later for something and he immediately helped.”
“Amazing customer service! Me and my girlfriend are currently sitting in here when they close in 5 minutes and they are so friendly. Thank you so much, 10/10 service!”
“I think her name is Brittany anyway she is super nice me and my wife had a great experience with her before so didn't want anyone else to help us except for her, Bobby and Faye Sullivan”
“Had a great experience with the manager who helped us s get new phones and change plans. Walked us through all the options available and helped us pick out the best one for us. He was the only one working in the store and was able to help us and the other customers in the store while we were waiting on updates to load.”
“Phillip and crew are genuinely helpful and great guys. During the most recent outage for service (while replacing my phone) I watched them explain and handle the situation with great concern for their customers. I got my phone and deals applied from their handiwork and greatly appreciated their attention to me and other customers simultaneously. Good folks!”
“Tings customer service has surpassed any and all experiences having to deal with any technical issues interrupting our lives. Ting is always responsive, available and patient. I love the customer service peeps and I always learn something; a valuable tool in protecting our own lives and activities while being a Ting customer!”
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“Our son lost his phone in the Rivanna on a tubing trip. This store was so helpful, especially Jennifer who helped us not only secure a new phone but a great deal! Really appreciate everything they did to help us out.”