Advance Auto Parts at 3103 Western Branch Blvd in Chesapeake is known for its helpful and friendly staff. Customers appreciate the team’s willingness to assist with a variety of needs, from diagnosing vehicle issues to helping find the right parts. Employees like KG, Ed, Arthur, Scott, and Shane are often praised for their positive attitude, knowledge, and dedication, even in challenging situations like cold weather or late hours. The store offers a wide range of automotive aftermarket products, including leading brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Many reviews highlight the free store services available, like battery testing, oil and battery recycling, starter and alternator testing, and engine code scanning. Customers also value the convenience of same-day options and the ability to shop online or call ahead. Loyalty programs like Speed Perks help customers save on store items and gas. Overall, the store’s staff provides excellent customer service, making it a trusted location for vehicle maintenance and repairs. The team’s helpfulness, combined with quality products and free services, keeps customers returning and satisfied.
Great store, nice employees. Honest with integrity!
February 2025
Aaron was outstanding. Visiting from NC. Son’s truck needed a battery. Took my call- we set up a visit and I arrived with him being ready to rock n roll. Awesome customer service!
October 2024
Taylor was an awesome, knowledgeable professional. Very impressed.
