AT&T Store in Chesapeake offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans for all your text and data needs. Customers can enjoy the nationwide AT&T 5G service, which comes included with the unlimited data plans. The employees at this AT&T location are known for their friendly, fast, and efficient service. Keylin, Chais, Brittany, and Drew have all been praised for their exceptional customer service. They are knowledgeable, patient, and go the extra mile to ensure customers get the best deals and have a smooth experience. The store manager, Toby, is also known for creating a welcoming and lively atmosphere. Customers have consistently reported feeling valued and cared for at this AT&T store. The staff takes the time to explain everything clearly, answer all questions, and make sure customers leave satisfied. The store is well-organized and has a pleasant ambiance, making the shopping experience feel more like a treat than a task. Overall, the AT&T Store in Chesapeake is highly recommended for its excellent products, services, and outstanding customer service.
Toby (manager) helped us out and he went above and beyond for us. I screwed up royally and he helped me fix it. It wasn't in his job description but he did it all. I'm very thankful for his help I am happy I switched to att.
October 2025
The employees at this location were friendly, fast, and efficient. They followed procedures (I wasn’t initially an authorized user so ai had to leave and come back after it was corrected) and when I returned they remembered me and why I was there the second time. Great customer service!
July 2025
I had a great experience! The manager Toby was so helpful and patient with explaining all of my options very clearly along with all of the employees. Very nice people!
