Cell Phone Stores in Chesapeake, VA
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28 locations found near Chesapeake
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4300 Portsmouth Boulevard #196, Chesapeake VA 23321
“Serenity was amazing. She overcame an unnecessarily complex issue with getting my fios router. Raise do immediately! I just moved into my new house today, and was told that I will have to wait until August 5 to get Wi-Fi. It’s July 31! I was also told that when I got to the store, I could pick up self-install equipment And it will be active that day. When I got to the store, that was not the case, but serenity got it all figured out and I was able to walk out the store with active Wi-Fi!”
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1200 Battlefield Blvd N #105, Chesapeake VA 23320
“Great business I called to have a screen replaced on an old tablet needless to say he told me it wasn't worth bringing in for the repair because my tablet was so old. I did further research and found out that he was correct I probably will end up getting their screen replaced at some point and when I do it'll be shattered mobile. Thank bro”
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237 Carmichael Way #205, Chesapeake VA 23322
“I’ve always received excellent service at this Verizon store and my last visit was no exception. Was having issues with my iPad and Alex was able to help me within a few minutes. He’s knowledgeable and friendly. I will revisit this Verizon location any time I have an issue or need to upgrade my devices.”
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1501 Sentinel Drive Suite 417, Chesapeake VA 23320
“Nina was a great customer service representative and made sure that I understood everything and smiled the whole time she was a great with her service I'll recommend AT&T to anyone !”
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1024 Battlefield Blvd N, Chesapeake VA 23320
“Alex helped my husband and I save money and get me my new phone. He was awesome and definitely deserves a raise. The amount of reviews left for him on here is not surprising. Thank you so much Alex!”
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1081 George Washington Hwy N, Chesapeake VA 23323
“The guy who helped with my purchase was super nice understanding and explained everything well!! I walked out with the perfect phone for me. I didn't catch his name but it was Sunday afternoon 06/22/25.”
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1501 Cedar Road Suite 105, Chesapeake VA 23322
“Nathan had the most OUTSTANDING service! I’ve dealt with plenty of Verizon employees over the years, but this employee was on a completely different level. From the moment I walked in, they were friendly, professional, knowledgeable, and genuinely focused on helping me. They didn’t just try to sell me something. They took the time to understand exactly what I needed, explained everything clearly, answered every question I had, and made the entire process unbelievably easy. What really stood out was the attention to detail. They knew the products, the promotions, the plans, and all the little details that most people would have overlooked. I never felt rushed or pressured. Instead, I felt like I had someone working WITH me to make sure I got the right solution. This is exactly what customer service is supposed to look like. Verizon should be incredibly proud to have employees like this representing the company. Honestly, if every Verizon employee provided this level of service, customers would never want to go anywhere else. I would give 10 stars if I could. Absolutely one of the best customer service experiences I’ve ever had. If you’re looking for someone who is knowledgeable, professional, patient, honest, and genuinely cares about their customers, ask for this employee. You will not be disappointed”
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3115 Western Branch Boulevard Ste 107, Chesapeake VA 23321
“The person named William that sold me the phone I have now was very friendly and he helped me a lot! I had a couple small problems and had to come back but he did everything I needed fixed and more! He was very smart and knows his job and he's an asset to the company!”
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1464 Mt Pleasant Rd #11, Chesapeake VA 23322
“Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!”
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2044 Atlantic Ave B, Chesapeake VA 23324
“It's been very long time since I ve had fantastic customer service experience in the cell phone industry tony was fabulous and made sure I understand everything was very pleased and will request him every time and this is by far my best experience”
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729 S Battlefield Blvd C, Chesapeake VA 23322
“Awesome maleah and Skylar did an outstanding job assisting me with informing of options for a replacement and transferring all my data to new phone. The wer most pleasant and helpful in explaining my phone. 10 out of 10 highly recommend 👌”
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4105 Chesapeake Square Blvd #102, Chesapeake VA 23321
“I recently had an exceptional customer service experience with Chris, at the Chesapeake Sq store, who exemplified true professionalism and unwavering integrity. While I was waiting, I observed Chris assisting a customer who was purchasing a new device. The customer was still unknowingly paying for a service plan on an older watch they no longer used.Instead of taking the opportunity to upsell or open a new line—which would have resulted in an unnecessary ongoing expense for the customer—Chris proactively recommended swapping the new product onto the existing plan to save the customer money. This honest and transparent approach is a testament to Chris’s strong moral character and dedication to customer care. Outstanding service and high ethical standards like this deserve recognition.”
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4200 Portsmouth Blvd, Chesapeake VA 23321
“Immaculate service from Nico here!! He had an answer for every one of our questions (and there were many of them). He educated us on all the different options the facets each of them had and was overall extremely kind, engaging, helpful, and provided the most wonderful experience!”
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Square Mall, 4200 Portsmouth Boulevard, Chesapeake VA 23321
“Provided excellent service definitely would recommend do not go to the other one come here to this one he provides better quality better. Customer service and pricing is very negotiable.”
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233 Carmichael Way, Chesapeake VA 23322
“This has got to be the best Target in all of Hampton roads. Seriously, the store is always neat and bright. Their set up is easy to shop thru and anytime I've needed help at the service desk they have always been super helpful and polite. Thank you !”
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2753 Campostella Rd, Chesapeake VA 23324
“i upgraded my phone today and I thought my cost was going to be higher than I expected but due to Stephanie’s excellent customer service not only was she able to lower my cost she also was able to throw in a couple incentives.”
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1600 Crossways Blvd B, Chesapeake VA 23320
“Just went into this store to do an upgrade and add a new line. Cameron was extremely helpful, knowledgeable and polite! We were in and out in under 30 minutes with the upgrade and new line. He gave us the options and away we went!”
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1412 Greenbrier Pkwy Suite 137, Chesapeake VA 23320
“Jasmin was Wonderful! She made sure we understood everything she shared with us about our new phones What a Great asset to your company‼”
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1508 Sam's Cir Ste 104, Chesapeake VA 23320
“Says open at 10am. Went twice at 10:30...CLOSED!! Update 2025- Whatever the issue was, guess they cleaned it up. Been very helpful since. Haven't had any problems. Been open when needed.”
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4416 Portsmouth Blvd E, Chesapeake VA 23321
“Brandon was great today! I was in such a rush, work meeting on the phone and literally RUSHED!!! He read therugh my post it and when I couldn't speak and provided me with excellent understanding customer service. Totally recommend!!! I was a bad customer today since I couldn't provided my undivided attention to the service I required but Brandon saved the day for me! So, thank you! Give this man a raise!”
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1020 Battlefield Blvd N B, Chesapeake VA 23320
“I had to go to T Mobile twice to let them fix something. Both times Cameron waited on me. Cameron have great customer service & he's fast. Thanks for Great customer service.”
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1924 N Battlefield Blvd Ste 101, Chesapeake VA 23324
“This guy Tom is ah-maz-Zing!!!!!!! After problems with a different store he was kind, Courteous, quick and efficient!! By far the best personal metro experience i have ever had!!!!!”
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1924 Battlefield Boulevard North Ste 101, Chesapeake VA 23324
“Great customer interaction , was able to ge the product in the device provided and the two workers there is one Hispanic young lady and one talented young man , who are both helpful and willing to do their best.”
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1316 Greenbrier Parkway, Chesapeake VA 23320
“I started early for the Black Friday sales. The store was well organized and stocked with the latest products with everything from electronics to household goods and appliances.”
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237 Hanbury Rd E Suite 14, Chesapeake VA 23322
“Reagan made our switch from Verizon to T‑Mobile incredibly smooth. He helped us set up everything step‑by‑step, walked us through all the plans and services, and explained everything clearly. You can tell he really knows what he’s talking about. His attitude was great the entire time — friendly, patient, and genuinely helpful. Excellent customer service from start to finish.”
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725 Eden Way North Ste. 708, Chesapeake VA 23320
“I got an issue with my service disconnected, the agent Nicholas gave me an awesome service. He helps me regain acces to my primary fone number also a second line for my wife. Everything looks good. I am a happy customer, highly recommend people to look for his service. I know Nicholas should be able to fix it. I really appreciate your service Nicholas Thank you so much”
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1107 S Military Hwy, Chesapeake VA 23320
“Marley was exceptional at helping me out when I needed a new phone after I lost my previous one came in at 730ish and he stayed to make sure my new phone was up and running, many thanks to him and his customer service”
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3134 Western Branch Boulevard Unit 5, Chesapeake VA 23321
“Thank you for all of the help yesterday morning. Whoever was opening the store really helped me make some important changes to my account since my Mom passed. He was compassionate, articulate, and friendly.”
