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“I brought my phone in with a cracked screen, and they had it fixed in no time. The quality is excellent and the price was fair. Friendly service and really reliable”
“Alex Davies at the Battlefield Verizon is the person you want to see when you are phone challenged. Not only is Alex a true professional, he also listens well, anticipates some of your struggles, and demonstrates what you need without making you feel dumb. I nominate Alex as King of the Month for Compassionate Professionals. Thanks Alex. Miss Br3da”
“Toby (manager) helped us out and he went above and beyond for us. I screwed up royally and he helped me fix it. It wasn't in his job description but he did it all. I'm very thankful for his help I am happy I switched to att.”
“The guy who helped with my purchase was super nice understanding and explained everything well!! I walked out with the perfect phone for me. I didn't catch his name but it was Sunday afternoon 06/22/25.”
“Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!”
“I was recommended to go here by a family member. He found them to be very helpful. I can now say he was correct.
I needed to transfer information from on old phone to a newer phone. Jordan was excellent. He knew exactly what to do and saved me so much time.
If you are looking for an easy place to work with the staff. Here is the Verizon for you.”
“Store was busy but staff very polite and eager to keep everyone helped and they were both efficient at keeping multiple customers moving forward in parallel. Very friendly and great service.”
“Daija W was awesome! She helped me with my account which was very difficult because I had just changed plans but I randomly decided to upgrade my phone, and she really helped me understand the different plans so that I could pick the correct one. She was very knowledgeable and I’m so appreciative of her.. I then came in later to do my trade-in and Kevin M helped me out. This store is very awesome and they have great employees. Thank you so much guys!!! I will definitely only be coming to this store when I need assistance. Also, I love my new iPhone 17 Pro.”
10AM - 6:30PM
801 Volvo Pkwy Suite 134, Chesapeake
Mobile Phones
“This place is easy to locate
Stuff professional and friendly. I had a cracked phone screen it took them about an hr to fix
I can recommend and one to this place with a similar issue”
“Merry Christmas ,First and all I came in and recieved excellent customer service,I promise to get my next phone in your store,they deserve a raise,there is no more customer service like this,thank you for your professional experience in choosing the right people.”
“Tyler is the best! He is such an excellent helper! He knows how to help me and my husband because we are deaf. He helped us very well and he is an excellent communicator with us. He is the best!
And Dentzel is the best too! Both of them are so wonderful!”
“I had an issue locating my phone. I am pleased to say that Skylar (who was on vacation) was able to resolve my issue when she returned. I have picked up my phone and I thank Skylar and her team for resolving my issue.”
“I visited this location yesterday to get an unlocked phone activated. Alonda was extremely knowledgeable & Daniel was super friendly! I'm highly impressed with their customer service, as well as the Willingness to go the extra mile for their clients! 10/10 recommend!!!”
“I was having problems with my phone. I was a little frustrated. Maize was very pleasant as well as patient. He made sure i was all good before I left the store. Great customer Service”
10AM - 7PM
4200 Portsmouth Blvd, Chesapeake
Mobile Phones
“They always do the best job of having me in and out of the mall when I’m going for a quick fix or a phone case! Absolutely the best place to go to for a fix or even a new phone!”
“Reagan made our switch from Verizon to T‑Mobile incredibly smooth. He helped us set up everything step‑by‑step, walked us through all the plans and services, and explained everything clearly. You can tell he really knows what he’s talking about. His attitude was great the entire time — friendly, patient, and genuinely helpful. Excellent customer service from start to finish.”
“Got the pleasure of having Bobby help me again. Hadn’t seen him in over 4 years. He was still very Helpful and courteous just as before. He was at the millennium store previously and I bought air pods from him. Thanks Bobby!!!”
“i upgraded my phone today and I thought my cost was going to be higher than I expected but due to Stephanie’s excellent customer service not only was she able to lower my cost she also was able to throw in a couple incentives.”
“The young man was very helpful but I still need to visit a bigger store to get help with my other dilemma. ( not made me happy about this.) The young man explained to me that this isn't corporate store so....”
“Great customer interaction , was able to ge the product in the device provided and the two workers there is one Hispanic young lady and one talented young man , who are both helpful and willing to do their best.”
“This guy Tom is ah-maz-Zing!!!!!!! After problems with a different store he was kind, Courteous, quick and efficient!! By far the best personal metro experience i have ever had!!!!!”
“I used this location to try and help my elderly parents and I lucked out coming across Mt. Ty Brickers here. Ty was friendly and super helpful and without a doubt is an asset to your company!
Thanks, Ty, you are appreciated!”
10AM - 8PM
1508 Sam's Dr #104, Chesapeake
Mobile Phones
“Says open at 10am. Went twice at 10:30...CLOSED!!
Update 2025- Whatever the issue was, guess they cleaned it up. Been very helpful since. Haven't had any problems. Been open when needed.”
“Marley was exceptional at helping me out when I needed a new phone after I lost my previous one came in at 730ish and he stayed to make sure my new phone was up and running, many thanks to him and his customer service”
“Went to purchase a phone today Omar gave me a great deal & he helped me to get my contacts & pictures back even though I lost my other phone he went above and beyond to do that he have great customer service
Ask for Omar”
“Huge shoutout to the manager, Fletcher, and sales associate, Tyler. They provided some of the best retail service I’ve ever experienced. They handled a complex account issue with ease and made sure I walked out with the phones I wanted. Fletcher even went to another store to grab the stock we needed, and Tyler stayed in constant communication to keep me informed on the progress. Highly recommend this location! Thank you Tyler and Fletcher for your dedication to fixing an issue that even telephone customer service couldn’t fix. You guys Rock!”
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“Allen McCoy was so helpful in the Verizon store. I really appreciate his patience, knowledge, and expertise on the Verizon product lines. He was committed to helping me to transfer 4 lines from a competitor, saving me alot of money on my monthly bill.
He was so helpful in offering me the best deals. Great customer service. Promote him to Verizon CEO!!!”