AT&T Store in Chesapeake offers a range of phones, tablets, smartwatches, and connected devices from popular brands, alongside flexible wireless data plans tailored for every customer. The store features prepaid phone plans with no annual contract or credit check, as well as unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers have praised the helpful and professional staff at the store. One representative, Jessie, received high marks for making the phone upgrade process simple and smooth, while another, Tyler, was noted for his exceptional service in helping customers with various needs, including setting up devices and merging bills. Though there may be a wait, customers appreciate the opportunity to browse products during this time. Overall, visitors express satisfaction with their experiences, emphasizing the staff's willingness to assist and their commitment to providing top-notch service. The AT&T Store in Chesapeake is recommended for anyone looking for reliable service and support with their mobile needs.
Denzel was awesome and he really helped me with my situation please let whomever it should be reviewed by my first answer was a 5 not a 1 very very much satisfied thank you coach Lawrence
May 2025
I feel so bad because I entered the wrong button when posting about our rep Jesse. He was so helpful and deserves 5 stars. Very professional, helpful, and helped us get a new phone and walked us through all the steps. Would HIGHLY recommend him and will be coming back to this location in the future for any of our phone... read full comment
April 2025
Needed to update my old phone plan, been putting it off, dreading a hassel. Not the case Jessie Williams made the experience simple and smooth. More experienced professional representatives like this will continue to give AT&T the edge. Thank you, and yes her hair is stunning 😀