The AT&T Store in Chesapeake offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customer service is frequently described as wonderful, amazing, and incredible. Staff members are noted for being patient, professional, personable, and knowledgeable. Reviews highlight efficient problem-solving and service that is both excellent and fast, even in complex situations requiring significant time and effort to resolve issues. The team is consistently praised for going above and beyond, trying their hardest to ensure customer satisfaction and making complicated processes manageable. This results in a highly recommended experience where customers feel well-assisted and leave happily.
Nettie and Kyetra were absolutely wonderful! Very patient and very professional! Problem solved extremely efficiently with a great attitude!
March 2025
My service was amazing!!! I came in and was greeted right away by a worker named Trey. He helped me get everything I needed and was very patience with me. Excellent and fast service from him.
July 2024
Great service and very nice. Totally professional. Count on me coming back!
