AutoZone in Chesapeake, VA is a leading retailer of auto parts, maintenance items, and car accessories. The staff is amazing, extremely knowledgeable, and very nice. They go above and beyond, offering old-fashioned customer service and going the extra mile. Team members immediately offer assistance, help find the correct parts, and retrieve items. They are patient, kind, professional, and thorough, walking customers through installations like batteries and wipers, and even checking vehicle fluids. The service level is outstanding, making customers feel at ease. The price is reasonable. This location is by far the best, with staff deserving recognition for how they take care of customers.
Hayden L was outstanding. He selected new bulbs for my headlights. He then installed them for me withkindness and skillHe was kind caring and very helpful. Whether it's protocol or not, he operates as a true professional that embodies great customer service.
May 2025
Erin was great with helping me get a part from another store in good time to be able to fix my breaks that went out and she went above and beyond thank you Erin.
March 2025
Entered the store on 3/6/25 approx 10:40 am, forget my associates name but he immediately offered me assistance. RETRIEVED my item, rang me up and offered to put it in my car. He deserves recognition for going the extra mile. Customer Service old fashion style!! Thank you for your Service!!👍🥰
