AutoZone Battlefield Blvd. S in Chesapeake, VA is a well-known auto parts retailer offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the friendly and knowledgeable staff for their helpfulness and expertise. Several reviews highlight staff members like Bob, Joe, Jay, and Zach, who go above and beyond to assist customers, provide advice, and ensure proper installation of parts. Customers appreciate the quick service, especially during emergencies, and the store’s willingness to exchange faulty batteries under warranty. The staff’s kindness and willingness to help, even in urgent situations, leave a positive impression. However, there is some criticism directed at a manager who was perceived as unprofessional, calling out an employee in front of others, which was seen as lacking emotional intelligence. Overall, the store is recognized for its helpful staff and good customer service, making it a reliable place to get auto parts and assistance. Whether for routine maintenance or emergency repairs, AutoZone Chesapeake is a trusted local business for auto needs.
Eric was friendly and extremely helpful. He went above and beyond in the spirit of the Hometown auto parts store.
February 2026
Needed an O-ring for a project and they hooked me up. Perfect.
February 2026
Ron and Eric were amazing!!! Excellent customer service!!! Rented the double flare tool to install the new copper brake line. Super easy to bend. If I could I would give them 10 stars!!!
