AutoZone Auto Parts on Kempsville Rd in Chesapeake, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the excellent customer service, with staff members going above and beyond to assist them. The store is known for its knowledgeable and friendly employees, who are quick to help locate the right parts and even install them for customers. Customers appreciate the store's cleanliness, easy access, and the fact that they do not charge for certain services, such as battery swaps and system checks. Overall, AutoZone Kempsville Rd is a reliable and customer-focused auto parts store that serves the Chesapeake community well.
Best customer service I’ve experienced in quite some time. Definitely recommend!
January 2026
I had a hell of a day changing out my rotors, pass, and tie rods. I ended up going to this particular store to have everything figured out. Garrett and Logan were EXCELLENT with their knowledge and attention to detail. They went ABOVE & BEYOND! Please give them a huge shout-out and fist bump! Highly recommend this particular... read full comment
January 2026
⭐⭐⭐⭐⭐
Garrett was fantastic. Super friendly with a genuinely happy to help attitude. He ran my free check engine diagnostic, explained everything clearly, and even printed the results for me.
Quick, easy, and professional from start to finish. AutoZone all day!!
