AutoZone on Military Hwy in Chesapeake, VA, is a well-regarded auto parts retailer known for its helpful staff and reliable services. Customers appreciate the store's ability to perform free checks on batteries, alternators, and refrigerant, which helps make car maintenance less stressful, especially for seniors. The staff is attentive, friendly, and willing to explain products thoroughly, making customers feel valued and informed. One customer highlighted the exceptional service of a staff member named Moises, who not only replaced a dead battery but also handled an air filter replacement with professionalism and kindness, turning a stressful situation into a positive experience. Compared to other nearby stores, such as O'Reillys, AutoZone's customer service is often praised for being on point, helpful, and courteous, ensuring customers receive the assistance they need. The store's consistent quality of service and helpful staff have led many to prefer this location for auto parts and maintenance needs, demonstrating a strong reputation for customer satisfaction.
I love this location here in Chesapeake. I come in often for spark plugs the staff is awesome ,but one particular staff stick out to me the most her name is moesha like the show lol always have a bright smile and attitude
July 2026
Great store. Very clean and the staff are very helpful. I needed a new battery on the 4th of July. They were busy and I wasn't in a hurry but they gave me a discount on it because I had wait. All in all I recommend this AutoZone to everyone I know.
April 2026
Im new to doing maintenance on my car and know very little outside YouTube. The people at the counter were very helpful with helping me find the right tools/parts I needed for the job and answered any questions I had.
