AutoZone on Military Hwy in Chesapeake, VA, is a well-regarded auto parts retailer known for its helpful staff and reliable services. Customers appreciate the store's ability to perform free checks on batteries, alternators, and refrigerant, which helps make car maintenance less stressful, especially for seniors. The staff is attentive, friendly, and willing to explain products thoroughly, making customers feel valued and informed. One customer highlighted the exceptional service of a staff member named Moises, who not only replaced a dead battery but also handled an air filter replacement with professionalism and kindness, turning a stressful situation into a positive experience. Compared to other nearby stores, such as O'Reillys, AutoZone's customer service is often praised for being on point, helpful, and courteous, ensuring customers receive the assistance they need. The store's consistent quality of service and helpful staff have led many to prefer this location for auto parts and maintenance needs, demonstrating a strong reputation for customer satisfaction.
I was here today 3-22 at 3:20ish . Dalton was very professional and extremely helpful. I hope he is recognized for his hard work and I truly appreciate him . Thank you Dalton !
January 2026
This is the best Auto store in Hampton Roads. Darrin & Larry are top notch employees and always help with excellent customer service. I highly recommend them. No reason to go anywhere else! 1.20.2026
December 2025
The PM manager was extremely helpful and knowledgeable, answering all of my questions thoroughly. I left with a big smile, confident that I would return without hesitation. Keep up the great work—a very satisfied customer. 12.12.25 Thanks Larry:-)
