AutoZone Battlefield Blvd. S in Chesapeake, VA is a well-known auto parts retailer offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the friendly and knowledgeable staff for their helpfulness and expertise. Several reviews highlight staff members like Bob, Joe, Jay, and Zach, who go above and beyond to assist customers, provide advice, and ensure proper installation of parts. Customers appreciate the quick service, especially during emergencies, and the store’s willingness to exchange faulty batteries under warranty. The staff’s kindness and willingness to help, even in urgent situations, leave a positive impression. However, there is some criticism directed at a manager who was perceived as unprofessional, calling out an employee in front of others, which was seen as lacking emotional intelligence. Overall, the store is recognized for its helpful staff and good customer service, making it a reliable place to get auto parts and assistance. Whether for routine maintenance or emergency repairs, AutoZone Chesapeake is a trusted local business for auto needs.
Excellent place you find everything at very good prices
June 2024
Joe and Jay were both very helpful. They went above and beyond I needed their help. Glad I have these guys in my neighborhood store!
June 2024
Super helpful staff!
Went in with a faulty battery that was still covered under warranty and they cheerfully exchanged it and even verified that my alternator was operating properly before sending me on my way.
