Chartway Credit Union is a community-focused financial institution that invests in the well-being of its members and employees. Through shared values of affordability and financial optimism, they strive to help their community prosper. The staff, including Relationship Managers Ms. Major and Aaliyah, are known for their efficient, professional, and friendly service. Customers praise the knowledgeable assistance provided by employees like Sam B, who helped resolve fraud issues and educate members on protecting their accounts and identity. Overall, Chartway Credit Union is described as a branch that truly cares for its customers and provides an exceptional banking experience.
The person who help me was professional, friendly and efficient.
April 2024
The staff was extremely helpful, professional & friendly in helping me resolve a major problem with me account. I highly recommend Chartway for all of your banking needs. I’ve always been given exceptional customer service by all staff since I’ve been a member for about 4-5 years.
April 2024
The person that helped me after realizing my accounts had been compromised was amazing! Efficient, professional, and caring! Thank you so much to Ms. Major, the Relationship Manager!
