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“Branch Manager KeAundra B. Cobbins delivered exceptional service—truly the best I’ve experienced. She was welcoming, personable, and ensured I understood everything along the way. Her professionalism left a lasting impression, and I will gladly recommend BayPort Credit Union to others.
Thank you,
Dana W”
“Gina is great. She takes 100% accountability for everything she starts. I started off with her in a consumer section and I ended up with an auto loan in the business section but every time I called her, she answered the phone and she made. I’m sure that everything went through to 100% and I’m a very happy customer because of Gina error.”
“Another update:
I can’t thank this branch enough on how truly awesome they are, they are one of a kind. Everytime I come here they are always so professional and willing to help. Customer service is at an all time high ! My husband and I have happen to have Megan as our representative and she was amazing, very patient, understanding and knowledgeable she helped us every step of the way we definitely will choose her again for future reference purposes !”
“Great service and was welcomed nicely at the front. I came in massively uninformed about the difference between a cashier checks and normal personal checks and came out knowing the difference. The teller, Megan, was very patient with my ignorance and helped me figure out the solutions to my problems, thank you for the help!”
“I've been a member of the Navy Federal Credit Union for well over 20 years. I have no complaints with them. If you ask for help, like the saying goes, they will bend over backwards to help in any way for you. Very satisfied with them.”
“Fantastic, kind staff. They've gone out of their way several times to help me out. Lines have never been long for me. Everything is clean. Oh, and a walk-up AND a drive up ATM outside. I've been to 3 different Bank of Americas and it was such a stark difference to this NFCU. Again, the tellers are great.”
“Just did my first loan ever and i had a lot of questions & anxiety but Janice made the process so easy. So happy I went through langley & got paired up with a banker who had the patience for me!”
“The staff was extremely helpful, professional & friendly in helping me resolve a major problem with me account. I highly recommend Chartway for all of your banking needs. I’ve always been given exceptional customer service by all staff since I’ve been a member for about 4-5 years.”
Open 24 hours
111 Gainsborough Square, Chesapeake
Credit Unions
“I am always impressed by NAEFCU. All the employees are especially kind and supportive and extremely helpful. I have become very fond of Stacey at the drive thru because she is always happy to see me with a smile! I especially am very happy with the office manager Nicci Nortonen who is ALWAYS HAPPY TO SEE ME. I in turn happy to see her! Love this credit credit union and it’s employees!”
“I stopped by this location yesterday, arriving just before 11am. I was impressed by the courtesy and professionalism of a bank teller I interacted with. While I do not recall her name, she seemed to be of Filipino heritage. Her customer service was exceptional. Thank you, Navy Federal.”
8:30AM - 5PM
109 Volvo Pkwy Ste 105, Chesapeake
Credit Unions
“Adores was wonderful. She was knowledgeable about every aspect about my issue. I had fraud on my account . She walked me thru the process and also gave me an alternative in using my debit card. I elected to get the spend card. She made my experience so comfortable. She is a big asset to Langley Credit Union. She deserves a raise and promotion. Thank you for hiring such caring and helpful people.”
“You are always greeted as you enter. I've never had to wait long in line for service.
All the staff I've encountered has been courteous and very helpful.”
“EricaPowell has shown great hospitality I have been coming to cash checks for a while Erica Powell has finally gotten to me with her witty personality and charming attitude with her consistency of taking care of my need she made banking for me easy and gave me the confidence to join the team looking for a long term partnership Erica and the team Erica has met my expectations and I am proud to join the team and have a bright future.”
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“As we were depositing money into our account, the teller said we could do better with the new savings account. Jessica Puckette, Chartway on Cedar Road, was very helpful and made suggestions of how we could earn more money using our savings.”