Chartway Credit Union is dedicated to the well-being of its community, promoting shared values of affordability and financial optimism. Members appreciate the excellent service and valuable education about finances, particularly at the Chesapeake branch on Cedar Road. Associates like Lauren, Diana, Tasha, and Latrice are recognized for their professionalism and knowledge. Customers report smooth and seamless experiences in managing accounts, including opening CDs and changing to high-yield accounts. In cases of issues like account hacking, staff members handle problems effectively and efficiently. Overall, Chartway Credit Union is praised for its supportive and knowledgeable employees who prioritize member needs and provide sound financial opportunities.
