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“Great customer service. Mikayla was fantastic tonight helping me. I ordered a phone online and came to pick it up today. The system was having issues and wouldn't update the status. .It was saying the phone would be trasy foe pixkup today, but was not ready. I chose to come to the atore 30inutes before it closed in hipes of getting the phone.
I asked one service member for help and she said there was nothing she could do.....
As the store was about to close I asked for help from a different person. Mikayla looked at the situation and went out of her way to check the shelves and escalate to her support crew in store.
The phone was not available in the store, but this help from the staff made it possible for me to change the store pickup location to another store that actually has the phone.
Rather than me waiting, this was fantastic.
Thank you.”
“We purchased online and picked it up in the store. We wish this location would either have more employees or offer curbside because there is always a wait to get your items. The employees are friendly and helpful, but there never seems to be enough of them, because we always have to go locate one if we need help.”
Computers
Computers
Computers
“I’ve been a customer of MRO for many years. Fair pricing, honest feedback and quick service. Mike and his staff are very knowledgeable and up to date on all things in the computer world. You won’t regret giving them your business. Proud to be part of the MRO family!”