“Kamron was great need a new phone he was quick with getting everything done. He was helping 3 people at once. I was very impressed with his multitasking!! Thanks again!!”
“I normally try to avoid cell phone stores at all costs as it tends to be an overwhelmingly and frustrating experience. I’ve dealt with years of poor service with my old carrier and decided to switch my family’s plan and upgrade our phones through Verizon, specifically the location on Cedar Road. Wow!!!! The service I received that day from a very sweet young lady, Jessica S., was absolutely impeccable. My experience was nothing I expected, but everything I could hope for. Jessica was extremely patient and thoroughly explained the transfer process. She was nice enough to help me learn some of the differences upgrading to my new iPhone. What absolutely pushed me over the moon is that Jessica even called me the next day to see how I was adjusting to the phone and invited me back into the store in the case I need assistance with anything else. The customer service I received not only in the store, but also after leaving, exceeded my prior expectations of how phone carrier stores treat their customers. I highly recommend this store to everyone; I even more so recommend Jessica S! Keep up the good work!!”
“Hey its me again today is February 12 2024 came into the store today Alex was an amazing help ? great guyWent into Verizon today got my new phone with no issue ! Eddie was a huge help took care of the questions I had to ask . Was able to get me set up on my new S10e”
“Ceterra and Stephanie showed my dad and I a great customer service experience the store was so clean and smelled good I definitely recommend this metro above all best customer service ever”
“I’ve been with Verizon for over 5yrs! Contemplated for the past year how much cheaper it would be if I switched carriers. I’ve been to metro, boost and today cricket nothing urgent! When I tell you hands down Mia has the best customer service ever I was floored! It took longer than anyone had expected but that was of no fault of hers! I gave her the wrong code ?♀️.She apologized to me!”
10AM - 8PM
1508 Sam's Dr #104, Chesapeake
Electronics
“Cristian in Sam Circle was AMAZING!!! He was very professional, patient, and attentive to our need. Whenever in the area, check him out. He is great!!!Whenever I come back, I will be sure to request him!!! Continue to be Great!!!”
10AM - 8PM
237 Hanbury Rd E Suite 14, Chesapeake
Electronics
“Had such an amazing experience at this location! Kel and Tricé were knowledgeable and such a delight to interact with! Thank you for one of the best experiences I’ve ever had at a mobile store!”
“I had a great experience at this store. The employee, Mr. Allen took care of me.Long story short...I went to another tmobile store on Battlefield Blvd, the day before, bad experience.However, the tmobile store on Crossways, I recieved management level customer service. Thank you Mr. Allen.”
“I was very pleased with my Starbucks experience, I know little about coffee mixtures , the young lady made my purchase very easy, she truly gave me new knowledge Thanks”
Open 24 hours
437 Kempsville Rd, Chesapeake
Electronics
“This a convenient location, especially when you need gas! I always use my rewards to save money on gas! The employees are usually friendly enough. They always have a good enough stock for the usual items wanted. The store is usually clean and the coffee area always has all creamers, sugars, syrups, etc stocked, which makes me happy.”
Open 24 hours
713 Eden Way N, Chesapeake
Electronics
“Manager is the best he will take care of all his customers people that say he is rude where most likely rude first anyway 7-11 hot dog buns suck feel like all you are eating is bread need a fix to that much love from mid Atlantic petroleum service”
“Came in with a black screened phone with the middle black. Torri helped me out git all my info transferred, having to flip turn and type in the blind. Super friendly great service from the 2 ladies that were there working while I waited. Recommend stopping here for your phone needs.”
Open 24 hours
1108 Volvo Pkwy, Chesapeake
Electronics
“I specifically come to this location after work because of the kind hearted guy there at night. I've watched him speak to many customers and make their terrible day better just by his kind words including mine. He is the standard of any employee I would ever want to come across. He is actually the employee working at this time that I am posting this. He is there almost every night. He goes above and beyond for people working late that want hot food. I don't ever write things like this but he needs a promotion!”
Open 24 hours
900 Cavalier Blvd, Chesapeake
Electronics
“I have been going to this location for over 4 years know and the service is outstanding! Always smiling facing and Kaylin is the BOMB!! Always cheerful and willing to help. Great service! Thank you Kaylin!”
“This has got to be the best Target in all of Hampton roads. Seriously, the store is always neat and bright. Their set up is easy to shop thru and anytime I've needed help at the service desk they have always been super helpful and polite. Thank you !”
“My wife's phone was working fine, and it suddenly dropped the network. Could not figure it out. Stopped at this lcation for help. The associate met us at the door, and I explained our delima. She scrolled through the phone and, within a minute, explained that the network toggle was off. WTH... how could I miss this??? Anyway, she was professional and did a great job of containing her amusement at my lack of tech know-how. I'm sure she chuckled as we left.”
“I started early for the Black Friday sales. The store was well organized and stocked with the latest products with everything from electronics to household goods and appliances.”
“I was looking for a power cord for my tv. Instead of walking all around today. I spoke with a young lady at the customer service desk today who was extremely helpful. Great customer service!”
“This guy Tom is ah-maz-Zing!!!!!!! After problems with a different store he was kind, Courteous, quick and efficient!! By far the best personal metro experience i have ever had!!!!!”
Open 24 hours
1488 Butts Station Rd, Chesapeake
Electronics
“I just had the most pleasant encounter with a super sweet employee named Michelle (she had on cat ears). She was just so incredibly kind. Recommend a very yummy treat and insisted on buying it for me. I’m pregnant and me and the baby greatly appreciated her gesture. Thank you Michelle and thank you 7-11 for being the best neighborhood store.”
Open 24 hours
1498 S Military Hwy, Chesapeake
Electronics
“This is my regular go to seven eleven. They always have food and the staff is friendly. The promotion for the gas with the point system is very good. Lots of available pumps.”
Open 24 hours
1100 Portlock Rd, Chesapeake
Electronics
“Place was extremely clean and nice, the staff was nice and polite. They have great selections here, more than most 7/11 locations around here. The location is very convenient and Id rather get their Exxon gas rather than the 7/11 brand.”
Open 24 hours
2105 Starmount Pkwy, Chesapeake
Electronics
“My favorite 711 late night staff. 95% my 711 visits here occur after 9 or 10pm. This place is always well stocked, always clean and clean smelling, the grill items always look fresh, pastries orderly, and despite how many people are inside I can always check out without a long wait.”
Open 24 hours
4001 Bainbridge Blvd, Chesapeake
Electronics
“Much better than my previous visit. Those times I was not at all happy. I was overcharged for EVERYTHING I bought. When I said something about it I was told there was nothing that could be done about it!”
“Had to send a laptop in for warranty repair. They handled it excellently! Including backing up the drive and reinstalling the data when it came back from repair. They replaced the motherboard. Kudos to all involved!”
Open 24 hours
5191 W Military Hwy, Chesapeake
Electronics
“Tremon, who is working right now at 9:30pm, I go there almost every day. Each visit he's there, the store is immaculate, he's upbeat, pleasant. He's a dedicated worker inside or organizing outside! In today's climate of cancel culture.... This young man gives effort to his job. He is a great addition to most employees there. He should be Managing that store! His superior work ethic, positive attitude, and pleasant customer service is phenomenal!! Raise this young man up!”
Open 24 hours
536 Kempsville Rd, Chesapeake
Electronics
“I've been to this 7-11 many times and I've always found the staff to be friendly and helpful.It's interesting how they are so competitive with the Wawa across the street with gasoline prices. As one goes (up or down) the other is sure to follow. The ease is ingress and egress makes this store better for most people. You can turn right into it while the Wawa requires you to make a bunch of turns to enter the parking lot.”
“I just had to make it known just how wonderful this team member was today. Serena (Chesapeake Sq location) was simply the best she went above and beyond to make sure I found every item on my Shipt shopper list. Great job ? ?9/7/23This location is slowly becoming my least favorite. I'm in this store alot between my personal shopping and Shipt. Yesterday I had a Shipt order that required me to get a TV. I pressed the bell/buzzer three times at least 5 minutes apart as well as went to the checkout line for.assistance. None of the employess working between 9am to 10am seemed to care that I had been waiting awhile nor that I was gonna be late doing my job. In return dissatisfying two customers. I am highly upset again due to poor customer service and the fact that I was made to be late.”
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“These guys did an Audio/ Video system in my home and office yesterday. They were courteous, punctual and very knowledgeable. Highly recommended. Chris and his guys will definitely be my go to from now on.”