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“Great service and was welcomed nicely at the front. I came in massively uninformed about the difference between a cashier checks and normal personal checks and came out knowing the difference. The teller, Megan, was very patient with my ignorance and helped me figure out the solutions to my problems, thank you for the help!”
“Fantastic, kind staff. They've gone out of their way several times to help me out. Lines have never been long for me. Everything is clean. Oh, and a walk-up AND a drive up ATM outside. I've been to 3 different Bank of Americas and it was such a stark difference to this NFCU. Again, the tellers are great.”
“Everyone I've interacted with here has been very friendly. The branch itself is extremely nice and clean. I would recommend this particular branch for anyone looking to do business with Bayport”
“I stopped by this location yesterday, arriving just before 11am. I was impressed by the courtesy and professionalism of a bank teller I interacted with. While I do not recall her name, she seemed to be of Filipino heritage. Her customer service was exceptional. Thank you, Navy Federal.”
“Every time I visit I never have to wait more than a few minutes to see a teller and they are always super friendly and nice! I love it there because they don't make you feel like a number you actually feel like a friend”
“Have been a member since 1980 when it was the employee Newport News Shipbuilding CU. It was just a Peninsula located CU. Now that it is BayPort CU and much larger, i don't see much difference in customer service. The counter staff are always friendly and will get your transactions accomplished quickly. The Account Managers I've dealt with have been very helpful. The only two issues" 1). The webpage is very confusing and a comboblated mess. It has to be one of the worst financial websites I've encountered. Almost as bad as the my new health care "My Chart" that everyone hates. PLEASE BayPort hire a new company to redesign your website. 2). When my father passed 5 years, I needed a Beneficiary IRA to transfer his IRA funds without a tax liability. Talked to an IRA account manager who sais they don't have those and she said she never heard of it. Really? She even put me on hold to go ask her boss. This surprised me big time. They didn't know of it's existence and was financially short sighted with the Boomers getting older and having IRAs that BayPort has not jump on this opportunity. That's a bit concerning as to managements focus.”
“You are always greeted as you enter. I've never had to wait long in line for service.
All the staff I've encountered has been courteous and very helpful.”
“I received a year-end card from ABNB today. There was a message thanking me for using the bank throughout the year and saying ‘Have a nice holiday’ in my native language. This was unexpected and I was very grateful and touched.I have been a member with ABNB for over 23 years now and will continue to do so in the future.”
“I love Langley Federal Credit Union. Every time I call the representatives are nice, respectful and explains what my needs that I am having that I can understand.”
“I have been with this bank since 1993 and never have I been disappointed. EVERYONE that works her is simply amazing. I would give 10 stars to each of them if I could.”
8:30AM - 5PM
109 Volvo Pkwy Suite 105, Chesapeake
Credit Unions
“Worked with a few people who had Langley for their banking. Decided to pick them as my bank as well. Jason helped get me set up with everything and I couldn’t be happier with the service I was provided! Thank you all!”
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“I've been a member of the Navy Federal Credit Union for well over 20 years. I have no complaints with them. If you ask for help, like the saying goes, they will bend over backwards to help in any way for you. Very satisfied with them.”