First Team Toyota Service Center in Chesapeake, VA offers comprehensive auto repair services for all vehicle brands, including oil changes, brake service, battery replacements, and tire service. The staff, especially service representatives like Miranda, are known for being efficient, friendly, and good communicators. Customers appreciate the quick and detailed service, with some receiving same-day work. The center values customer experience and aims to meet high standards every time, making it a trusted place for vehicle maintenance. While they do not offer windshield replacements, they recommend specialized shops for that service. Loyal customers enjoy benefits like free oil and filter changes with routine visits. Overall, the business is praised for its excellent service, reliable communication, and dedicated staff who prioritize customer satisfaction.
Every time I go to Western Branch Toyota, I have a 5 star experience
October 2023
First team forever member since I bought my car here so I get oil and filter change free when I come in for routine service. Unfortunately they do not offer windshield replacement so I would recommend safelight. Dropped car off at 0930 and picked it up at 1630 same day
September 2023
I highly recommend First Team Toyota service and Miranda. She is efficient and communicates well. She is always a pleasure to work with. Great job, Miranda. Thank you for all of your hard work.