First Team Honda in Chesapeake, VA, is committed to providing excellent customer service and meeting the needs of each individual. Customers appreciate the friendly and professional staff, who are knowledgeable and attentive throughout the car-buying process. Many praise the team members, especially salespersons like Jimmy, for their helpfulness, kindness, and expertise in guiding customers to find the right vehicle. The team consistently demonstrates a welcoming atmosphere, making customers feel comfortable and valued. The dealership offers a smooth and efficient experience, with staff going above and beyond to assist in locating the perfect vehicle, whether it’s a new Honda or a used car like a Nissan Versa. Customers highlight the honest and friendly attitude of the entire team, including finance and service personnel, ensuring satisfaction from the first visit to vehicle delivery. The dealership’s dedication to customer happiness is evident in positive reviews about the helpful communication, professional service, and overall enjoyable experience. Many customers express their intention to return for future purchases, citing the trustworthy and attentive service they received at First Team Honda.
Service center was fast and communicated completion time. Finished before the time they stated.
September 2026
The new Honda place looks professional, exceptional and cool! The people there now are prompt and polite with good customer service! I appreciate the professional customer service!
September 2026
I was happy with my overall experience at First Team Honda on Western Branch Blvd. The staff is friendly and courteous. My car was completed in a timely manner and I was pleased with the service. Thank you, First Team Honda.