Grand Furniture, established in 1947, is a well-regarded local furniture retailer in Norfolk, known for its commitment to customer service and accessibility. The store stands out by offering guaranteed credit and interest-free financing, along with a complimentary 2-year furniture protection plan. Customers can find a wide range of products, including furniture, mattresses, electronics, and appliances. Many reviews highlight exceptional customer service from staff members, particularly Kenneth Williams and Chris Walker. Kenneth is praised for his extensive product knowledge, friendly demeanor, and ability to assist customers without being pushy. He provides helpful suggestions and design tips, making the shopping experience enjoyable and stress-free. "Crazy Chris" is also recognized for his professionalism and expertise in helping customers choose the right furniture for their homes. Overall, Grand Furniture is recommended for its friendly atmosphere, knowledgeable staff, and a great selection of quality items. Customers leave with positive experiences, eager to return for future purchases. The store is conveniently located off Interstate 64, making it easily accessible for shoppers in the area.
